Nuwave Oven Complaints and Reviews

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Nuwave Oven
Main address: 1795 Butterfield Rd. 60048 Libertyville IL
1-888-689-2831, (847) 855-1913, customerservice@hearthware.com
  • 514+34 mobile complaints
  • $44.5K claimed losses
  • $81 average
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  • 1 day ago
  • Appliances and Electronics
  • Yonkers, New York
  • Cracked Dome
  • 49

I HAVE PURCHASED TWO ORIGINAL MODELS AND ONE ELITE MODEL OVER THE MYNEWWAVEOVEN.COM WEBSITE. CALLED CUSTOMER SERVICE TO REPORT DOME CRACKING ON FIRST TWO ORIGINAL MODELS AND WAS TOLD I NEEDED TO RE-PURCHASE THE DOMES SEPARATELY TO REPLACE THEM EACH TIME. PURCHASED THE ELITE MODEL 11 MONTHS AND WAS TOLD AT TIME THAT THE DOME WAS MADE STRONGER AND MORE DIFFICULT TO CRACK. NOT! MY DOME HAS CRACKED... Read more

Was this review helpful? 1 0

     

  • 1 day ago
  • Appliances and Electronics
  • Savannah, Georgia
  • Power Head
  • 59

I have owned my new wave for about 2 years. 1st year I had to replace my power head because it quit working. Plugged in the power head and it beat and would not turn on. Call the company got a replacement, that was good. Have had the 2nd power ahead for less than a year and it is now not working. Plugged in to cook and it started smoking and then made an electrical arc inside the power head. Now... Read more

Was this review helpful? 1 0

     

  • Sep 12
  • Appliances and Electronics
  • Nuwave Pro Infrared Oven
  • 1
  • 1
  • 726

Various recipes including whole chicken, pork chops, fries, breaded fish filets. They were all terrible. Let me preface this by saying I am known as a very good cook. My favorite ways of cooking are BBQ, crock pot and most traditional styles of cooking. I kept trying with this NuWave as it cost a lot in my opinion. We also RV and I thought this could really come in handy. Everything I cooked took... Read more

Was this review helpful? 9 9

     

  • Sep 11
  • Appliances and Electronics
  • Syracuse, New York
  • Cracked Dome
  • 1
  • 1
  • 246

After using my nuwave oven for only 4 months. I heard the oven making some strange noise and when I approached the kitchen to see what that noise was, found the dome cracked while it was cooking. The plastic dome was breathing in and out while cooking my chicken which caused this noise. I used it as long as I could and another crack appeared after using it for another 2 months now its un-usable... Read more

Was this review helpful? 2 0

     

  • Sep 08
  • Appliances and Electronics
  • Induction Cook Tops
  • 919

So, I have had my nuwave oven for years, I love it and it works great. I was very happy in the past with the service and how much they seemed to want my business. So my fiance and I saw a commercial for the cook tops. Decided to invest in them and some other items that came with the package. I waived the normal processing because I wanted them sooner, in time for the Labor day weekend. Friday I... Read more

Was this review helpful? 4 6

     

  • Sep 07
  • Appliances and Electronics
  • Palm Bay, Florida
  • Cracked Dome
  • 382

I have had the Nuwave for several years. Over all the NU Wave works great and I use it several times a week, but the dome cracks. I have had to replace the dome twice. The plastic dome also gets a clouded look really fast and is difficult to clean. It didn't effect its performance but doesn't look great on your counter top, always looks dirty. The cost of replacing the dome, including the... Read more

Was this review helpful? 7 0

     

  • Sep 04
  • Transportation and Delivery
  • Las Vegas, Nevada
  • Dome Replacement
  • 1
  • 1
  • 391

If you have owned one of these machines, you will have a clouding and or cracking of the dome problem. Can't get a replacement of the regular dome because it's constantly out of stock so they can sell you a new and improved super dome at the outrageous price of $49.95 plus estimated shipping of $13.95 for an approximate $63.00. Can buy the whole machine for $100.00. Thanks so much for the... Read more

Was this review helpful? 10 3

     

  • Sep 04
  • Appliances and Electronics
  • Nuwave Precision Induction Cooktop
  • 706

I ordered the advertised Nuwave cook top online. Add that says 1 free with the ordered one for 3 payments of $33.33. Also Wait for it !!!! Free cookware with todays order. Well at check out they hit you for 93.33 then two additional payments of $33.33. It sounds like enough to cover all the shipping and then some so I paid. *** is as *** does I guess shame on me. When order came, no cook ware. So... Read more

Was this review helpful? 8 0

     

  • Sep 02
  • Appliances and Electronics
  • San Diego, California
  • Broken Dome
  • 1
  • 1
  • 222

this is my number three newave oven the dome is easily broken and the replacement is so expensive,i like to used this oven, but there is no one year yet and the dome replacement is needed. what kind of quality your q.a. inspector inspect, there is no good quality in this oven anymore. Stop selling this kind of oven if you cannot guarantee the best of it. or at least the replacement is not the... Read more

Was this review helpful? 6 1
 
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