Nuwave Oven Complaints and Reviews

Had an experience with Nuwave Oven?   Submit review ›
Nuwave Oven
Main address: 1795 Butterfield Rd. 60048 Libertyville IL
1-888-689-2831, (847) 855-1913, customerservice@hearthware.com
  • 534+44 mobile complaints
  • $45.9K claimed losses
  • $79 average
Had an experience with Nuwave Oven?
Submit review › Submit review ›

  • 13 hours ago
  • Appliances and Electronics
  • 74

I absolutely LOVED my Nuwave oven, but having to replace the dome has become costly, exhausting, & frustrating. It is indeed an inconvenience as my oven is useless while I wait for delivery of the new dome. I have replaced 4 domes so far, but no more! I have found a somewhat similar product with a glass bowl-like cooking/oven area which serves my needs fairly well. I would prefer the Nuwave,... Read more

Was this review helpful? 1 1

     

  • 1 day ago
  • Appliances and Electronics
  • Atlanta, Georgia
  • Plastic Dome
  • 141

I have purchased 2 plastic domes in 2 years for my oven due to serious cracks in the dome. Recently I contacted customer service regarding this faulty part and was told that they apologize for the issues I had with the dome and I could purchase another for $49.95. I inquired about sending me another dome free of charge, but was told that wasn't going to happen. Needless to say I was surprised at... Read more

Was this review helpful? 2 0

     

  • Oct 26
  • Appliances and Electronics
  • Nuwave Pro Plus Infrared Oven
  • 354

I ended up paying a total of $259.73 with shipping and handling. I have seen numerous offers in different places for the same product at a much cheaper price and NO shipping and handling. I did not even receive the basic accessories such as the extender ring, additional cooking rack and baking pan. WHAT A RIPOFF! I am so angry and they will not do anything to compensate me for something I could... Read more

Was this review helpful? 9 12

     

  • Oct 25
  • Appliances and Electronics
  • Massapequa, New York
  • Order Cancellation
  • 474

I CALLED AND ORDERED THE NEW WAVE OVEN AND I WANTED TO CANCEL IT AFTER HE TOLD ME HE WAS CHARGING MY ACCOUNT 119.00 FOR THE FIRST PAYMENT AND THEM 2 MORE PAYMENTS OF $46.99 AND AFTER HE ADDED SOMETHING ELSE THAT I DID NOT WANTED, SO THE TOTAL WOULD COST ME $206.00. I TOLD THE GUY, I WANTED TO CANCEL THE ORDER, BUT HE TOLD ME IT WAS TO LATE CAUSE HE HAD ALREADY PRECESSED AND HE TOLD ME TO CALL... Read more

Was this review helpful? 4 1

     

  • Oct 23
  • Appliances and Electronics
  • Hudson, New York
  • Plastic Dome
  • 2
  • 2
  • 410

i purchased the Nuwave mini and it's perfect for 1. Easy to get started, quick start guide, cooking guide. Simple. You need to learn to adjust cooking times, but it works well. The only problem is the cheap plastic dome. Every time I lift the power head off, the dome falls off. You would think that they could have designed the dome top better so it would lock into place and stay in place... Read more

Was this review helpful? 3 0

     

  • Oct 22
  • Appliances and Electronics
  • Dome Crack
  • 379

I love how it cooks but really disappointed in the plastic dome that cracks with very little use. It would be a great appliance if the dome didn't have to be replaces after a few months. Now they are out of stock and want you to buy the newer super dome as a replacement that cost twice as much and from what I have read it doesn't last as well either. The dome is a faulty part that they needs to... Read more

Was this review helpful? 6 0

     

  • Oct 22
  • Appliances and Electronics
  • Suisun City, California
  • Outrageous Shipping Charges
  • 2
  • 2
  • 741

I purchased buy one get one free and the total was $119.85 for the product and $109.80 for the shipping and handling. I was furious that they didn't tell me the charges up front because when I originally asked the sales rep. she said, "Oh, shipping isn't that much it will be about $40." So does this mean that the handling of this product is $70?!?!? So I contacted customer service who then... Read more

Was this review helpful? 8 3

I bought a nuwave oven,the dome cracked after about 4 months for no reason. I phoned the company,they was not helpful. If had known the dome was going to crack I would have saved the receipt. Now I am stuck. Add comment

     

  • Oct 20
  • Appliances and Electronics
  • Tampa, Florida
  • Cracked Dome
  • 395

AFTER I BOUGHT THERE PRODUCT ONLY SIX MONTH AGO THE DOME ON THE NEWAVE OVEN BROKE AND NOW THEY WANT TO SELL ME A NEW DOME FOR 30 DOLLARS, PEOPLE THIS IS A SCAM BEWARE DON'T BUY THIS PIECE OF JUNK. IF YOU DON'T WANT TO BE ROBBED BLIND. THIS COMPANY THOSE NOT HONOR THERE WARRANTY THEY WANT TO KEEP SELLING YOU THERE PRODUCTS. THE GOOD PART ABOUT THIS IS THAT I CALL CUSTOMER SERVICE AND ASK TO... Read more

Was this review helpful? 8 1
 
×
You are reading about Nuwave Oven.
Filing a new complaint about
×