Nuwave Oven Complaints and Reviews

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Nuwave Oven
Main address: 1795 Butterfield Rd. 60048 Libertyville IL
1-888-689-2831, (847) 855-1913, customerservice@hearthware.com
  • 530+43 mobile complaints
  • $45.5K claimed losses
  • $79 average
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  • 1 day ago
  • Appliances and Electronics
  • Hudson, New York
  • Plastic Dome
  • 107

i purchased the Nuwave mini and it's perfect for 1. Easy to get started, quick start guide, cooking guide. Simple. You need to learn to adjust cooking times, but it works well. The only problem is the cheap plastic dome. Every time I lift the power head off, the dome falls off. You would think that they could have designed the dome top better so it would lock into place and stay in place... Read more

Was this review helpful? 1 0

     

  • 2 days ago
  • Appliances and Electronics
  • Dome Crack
  • 144

I love how it cooks but really disappointed in the plastic dome that cracks with very little use. It would be a great appliance if the dome didn't have to be replaces after a few months. Now they are out of stock and want you to buy the newer super dome as a replacement that cost twice as much and from what I have read it doesn't last as well either. The dome is a faulty part that they needs to... Read more

Was this review helpful? 3 0

     

  • 2 days ago
  • Appliances and Electronics
  • Suisun City, California
  • Outrageous Shipping Charges
  • 272

I purchased buy one get one free and the total was $119.85 for the product and $109.80 for the shipping and handling. I was furious that they didn't tell me the charges up front because when I originally asked the sales rep. she said, "Oh, shipping isn't that much it will be about $40." So does this mean that the handling of this product is $70?!?!? So I contacted customer service who then... Read more

Was this review helpful? 0 0

I bought a nuwave oven,the dome cracked after about 4 months for no reason. I phoned the company,they was not helpful. If had known the dome was going to crack I would have saved the receipt. Now I am stuck. Add comment

     

  • Oct 20
  • Appliances and Electronics
  • Tampa, Florida
  • Cracked Dome
  • 215

AFTER I BOUGHT THERE PRODUCT ONLY SIX MONTH AGO THE DOME ON THE NEWAVE OVEN BROKE AND NOW THEY WANT TO SELL ME A NEW DOME FOR 30 DOLLARS, PEOPLE THIS IS A SCAM BEWARE DON'T BUY THIS PIECE OF JUNK. IF YOU DON'T WANT TO BE ROBBED BLIND. THIS COMPANY THOSE NOT HONOR THERE WARRANTY THEY WANT TO KEEP SELLING YOU THERE PRODUCTS. THE GOOD PART ABOUT THIS IS THAT I CALL CUSTOMER SERVICE AND ASK TO... Read more

Was this review helpful? 6 1

I've used the nu-wave for several years & love it. The only drawback is the plastic dome crack after a while. I've had to replace it twice. Can't glass be used? Add comment

     

  • Oct 18
  • Appliances and Electronics
  • Dome Crack
  • 1
  • 1

It's my second Nuwave oven I stared to use it in February and the Domo cracked in June, I do not know how change or buy another Domo I love cook in Nuwave Oven but now is it broken. Read more

Was this review helpful? 0 0

     

  • Oct 16
  • Appliances and Electronics
  • Lehi, Utah
  • Cracked Dome
  • 2
  • 2
  • 781

We love our Nuwave oven and we have used it for 3+ years. The dome started cracking early but we kept using it, last year I went to purchase a replacement but it is "Out of Stock" and I don't think they are ever going to be "In Stock" they can make more money on the $50 dollar version. I read some reports that it is not any better just a different color and more expensive. Why don't they offer... Read more

Was this review helpful? 6 0

     

  • Oct 16
  • Appliances and Electronics
  • Refund Policy
  • 667

I had recently purchased a buy one get one free new wave oven. None of the attachments came with it. I was surprised and disappointed in what I received so without even taking the 2 nuwave ovens out of their box and sent it back thru my local post office. I total purchase was $93 and some change. It cost me $25 to ship it back to them and my refund was only $33. I was pissed. I called and they... Read more

Was this review helpful? 13 0

I have owned 2 love the way they cook but my domes also cracked in three places and also went to website to find dome sold out. Also got suckered into free stuff that drove price way up. Not sure where to go from here, do I order the upgrade done at $50 plus shipping, order new one, eBay or just cut losses now! Add comment

 
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