Nuwave Oven Complaints and Reviews

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Nuwave Oven
Main address: 1795 Butterfield Rd. 60048 Libertyville IL
1-888-689-2831, (847) 855-1913, customerservice@hearthware.com
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  • Aug 10, 2013
  • Appliances and Electronics
  • Greenville, South Carolina
  • Oven
  • 376

When I opened the box which arrived through the mail with my NuWave oven everything seemed to be in order. I've been cooking with it and even though it's slower than I thought and I can't seem to get potatoes crisp, I'm happy with it. I am also happy with the twister that came with is, however, it made a sound kind of like a baby's rattle when I picked it up after putting it together. I was a... Read more

Was this review helpful? 7 0

  • Aug 08, 2013
  • Appliances and Electronics
  • Vicksburg, Mississippi
  • Nuwave Oven
  • 3
  • 397

I bought two NuWave Classics at Christmas. One for my daughter and one for me.. My daughter loves her nuwave but her dome has cracked and it is unbelievable that nuwave does not stand by their product and replace the dome especially when it is not even a year old. I am very disappointed. I don't feel that I should have to pay $40.00 to replace the dome. They don't show on tv the imperfections or... Read more

Was this review helpful? 4 10

  • Aug 03, 2013
  • Appliances and Electronics
  • Tampa, Florida
  • Oven
  • 574

Called and got information about the oven. Gave my credit card info. Learned about all the ridiculous shipping and other expenses and canceled the order right then and there. One month later I am being billed for something I did not even order. They billed me on a Saturday. They don't open their phone lines til Monday. *** YOU NUWAVE! You will be hearing from me mother ***. Do not give this... Read more

Was this review helpful? 18 1

  • Aug 02, 2013
  • Appliances and Electronics
  • Las Vegas, Nevada
  • Nuwave Oven Pro
  • 6
  • 670

I ordered the NUWAVE OVER PRO online a few weeks ago. I never received a confirmation email letting me know if my order had been placed, processed or if it was never completed. So I called the customer service line and they said there was no order in their system. So after talking to 2 different representatives, they were still unable to find my order. So I assumed that the order was never placed... Read more

Was this review helpful? 8 17

  • Jul 26, 2013
  • Appliances and Electronics
  • Nuwave Pic
  • 3
  • 692

NuWave PIC2 1 $33.33 $29.95 $63.28 NuWave PIC2 Complete Cookbook 1 FREE FREE $0.00 Quick Start Cooking Guide 1 FREE FREE $0.00 Instructional DVD 1 FREE FREE $0.00 1-Year Top-To-Bottom Warranty 1 FREE FREE $0.00 Precision Cooking Club VIP Membership 1 FREE FREE $0.00 In 30 days, you will be billed a second payment in the amount of $33.33. In 60 days, you will be billed a third payment in the... Read more

Was this review helpful? 16 33

  • Jul 25, 2013
  • Appliances and Electronics
  • Neillsville, Wisconsin
  • Nuwave Cooktop And Cooking Package
  • 1
  • 429

Ordered BOGO cooktop with free cookware along with griddle & grill. Declined the 2nd set of cookware. Given price and received without cookware. What good is cooktop without their cookware - can't use. Made several calls on why I can't get the cookware and they say I didn't order as order taker didn't add in the shipping. Now I can't get them to call back with my recording - will e-mail... Read more

Was this review helpful? 4 6

  • Jul 21, 2013
  • Appliances and Electronics
  • Nuwave Domed Oven
  • 3
  • 379

RE: ORIGINAL NUWAVE WITH DOME COVER(NOT COOKTOP) IT'S THE WORST PRODUCT I'VE EVER PURCHASED. IT DOESN'T HEAT OR COOK AS IT IS CLAIMED TO DO. FURTHER IT IS MISERABLE TO CLEAN. THE PRODUCT IS VERY OVERPRICED AND, CONSIDERING THE TIME IT ACTUALLY TAKES TO COOK HEAT UP AND THEN PRODUCTS IN IT, THERE'S NO ENERGY SAVINGS. I'VE WASTED MORE "UNDONE" UNDERCOOKED FOOD WHICH I HAD TO THROW OUT THAT THIS... Read more

Was this review helpful? 4 15

  • Jul 20, 2013
  • Appliances and Electronics
  • Precision Induction Cooktop
  • 1
  • 352

I could not stop the bank charge on my credit card for this order. After the charge hit my bank account, and I found out the company name, I researched the co. and found that NOTHING IS FREE IN THIS WORLD !! You can get a partial refund, but the extra huge cost for shipping and handling is NON-REFUNDABLE. I was charged and extra $99 for shipping, some customers were charged as much as $140 for... Read more

Was this review helpful? 4 0

  • Jul 13, 2013
  • Appliances and Electronics
  • Infrared Oven
  • 264

Had 1 oven for about 15 months; the head with motor broke. Nuwave replaced it; I paid $10. for shipping. #2 Nuwave didn't last that long; less than a year. #3 Nuwave went down in the same way; head unit breaks and I have to pay to have it fixed. I WILL NOT BUY ANOTHER NUWAVE! Yes, it did cook very well; but I'm single and did not use it that much. I can't imagine how fast it breaks for someone... Read more

Was this review helpful? 4 2

  • Jul 10, 2013
  • Customer Service
  • Nu Wave Oven Pro
  • 5
  • 488

To start off, I am absolutely in love with the Nu Wave and stand by it 100%. The energy efficiency, how it cooks so quickly, Perfectly and gets so much more fat out. Chicken is by far the best! BUT......the Customer Service is the WORST I have ever had the misfortune of dealing with.....HORRIBLE. I called on June 12th, 2013 that my head unit stopped working (after only about 1 year). To my... Read more

Was this review helpful? 18 24
 
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