Nuwave Oven Complaints and Reviews

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Nuwave Oven
Main address: 1795 Butterfield Rd. 60048 Libertyville IL
1-888-689-2831, (847) 855-1913, customerservice@hearthware.com
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  • Jun 02
  • Appliances and Electronics
  • Denver, Colorado
  • Cookbook
  • 518

We bought a NuWave at Sears for $99.99 plus tax. The box listed the items that were included and directed the purchaser to contact customer service if anything was missing. We called customer service to report that the cookbook was not included. We were asked to fax or email our receipt - which we did. We arrived home that day to find that someone from customer service had left a mostly inaudible... Read more

Was this review helpful? 2 0

New Wave just quit. Ran for a couple of years. Would like to have a new one but I just don't want to spend any more money. Just bought the upgraded dome for $50+ Add comment

Heartware gave me a RMA number to return ovens after I disputed charges on my cc and threatened to file suit in small claims court, which I would gladly do if they do not honor the return. They wanted to keep the ridiculous shipping fees but I would not agree to anything other than return EVERYTHING they shipped. If you don't return everything they can state you got some benefit. Add comment

i bought my nuwave a couple weeks ago used it only a few time and now the fan stopped working so it gets to got and turns off im so pist .. i would not recommend this product to anyone it does not even cook the way they display it to.. i bought my product from the direct site of nuwavenow.com Add comment

Just got my two ovens with a 189.00 shipping fee charged to my credit card. We will return them and deny charges to cc. These people are cons and scam you on tv. Add comment

     

  • May 29
  • Appliances and Electronics
  • Englewood, Colorado
  • Newave Cooktop
  • 202

"The sticker that covers the electric buttons in the unit is worn out(has developed holes), I need a new sticker(seems simple enough). I contacted customer service and was informed they sell no parts for the newave cook top, their recommendation was to buy a new cook top, said corporate would call in 3 days to a week!" I think I know where this is going when you need to talk with corporate to get... Read more

Was this review helpful? 1 0

Nice oven worked for a month or so then stopped working in the middle of cooking! Horrible product Add comment

     

  • May 25
  • Appliances and Electronics
  • Thibodaux, Louisiana
  • Cracked Dome
  • 1
  • 1
  • 167

saw hair line cracks that kept getting bigger until I could no longer use it. The oven was lest than six months old. Please provide additional information in order for company to contact you. Your personal information will not be publicly shared or posted on our site. Please provide additional information in order for company to contact you. Your personal information will not be publicly shared... Read more

Was this review helpful? 2 3

Im true to purchase a dome for the nuwaveoven and is impossible find it.i call customer service you not ship to Puerto Rico what i suppose to do Add comment

I love my nuwave, never had a problem with older version. Have just upgraded to a newer version. No problem again. Add comment

 
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