Nuwave Oven Complaints and reviews

Nuwave Oven reviews, Nuwave Oven complaints, read Nuwave Oven reviews, find Nuwave Oven reviews, Nuwave Oven scam reports
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  • 455 complaints
  • $40,714 claimed losses
  • $89 average
  • 102327 since May 29, 2008

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Nuwave Oven
Main address: 1795 Butterfield Rd. 60048 Libertyville IL
1-888-689-2831, (847) 855-1913, customerservice@hearthware.com
Nuwave Oven reviews, Nuwave Oven complaints, read Nuwave Oven reviews, find Nuwave Oven reviews, Nuwave Oven scam reports
  • 455 complaints
  • $40,714 claimed losses
  • $89 average
Had an experience with Nuwave Oven?
Submit review ›
455 reviews found
Show first:

  • Feb 26, 2013
  • 169

I ordered the nuwave the 1st time thru a life agent it supisely was coming on 2 days it never show wait like a month not even a callback i went i ordered thru the website it got to be the worse website ever didnt happend i summit the order agsin and so far it been almost 3 month and still waitting oven is paid is supposely on their warehouse i contact customer service request fir a supervusir and... Read more

Was this review helpful? 7 1

  • Feb 22, 2013
  • Nuwave Infrared Oven
  • 152

Wish i had checked before i bought this terrible product with even worse customer service. They charged me $100 just to return the item and will not refund my money. No one responds to requests and I cant do anything to stop this fiasco and bad business. I did not want it and made a Huge Mistake. Avoid this scan. Beware and dont be fooledI was led to believe they were honest and reliable due to... Read more

Was this review helpful? 7 0

  • Feb 16, 2013
  • Silver Spring, Maryland
  • 1
  • 160

Purchased NuWave September 2012; used it at least 4 times a week. Started smoking on 12/30/12. Called for replacement Powerhead as it was still under warranty on 12/31/12. They said it would take 7-10 days. Called again on January 8, 2013; January 22 and as of today 2/12/13 ... still no Powerhead. Each time I've called, it's a different story. They asked me for S&H cost upfront but... Read more

Was this review helpful? 2 0

  • Feb 12, 2013
  • Nuwave Convection Oven
  • 344

Well we haven't even gotten our Nuwave oven yet, so this review is more about the incompetency of the company in general. I ordered it on 2-11-13 at about midnight. About 45 minutes later I realized my wife would want the black ones to match her kitchen. So I called to change the order from white to black. The person who answered the phone said they couldn't help me, but could transfer me to... Read more

Was this review helpful? 11 12

  • Feb 08, 2013
  • Wethersfield, Connecticut
  • Nuwave Oven
  • 116

Day Is Ruined User would need to upgrade to compatible cookware. All new pots and pans!!!! "Free" gift from TV commercial is $70. RIP OFF. If I were to return, I would get back 40% of amount spent. ADVERTISEMENT IS EXTREMELY MISLEADING. There should be a law justifying the shipping and handling charges to the customer. Can anyone charge outrageous fees for shipping and handling? There is no way... Read more

Was this review helpful? 4 0

  • Feb 07, 2013
  • Nuwave Oven
  • 264

I ORDERED THE NUWAVE OVEN AFTER SEEING THE AD ON TV TO BUYONE GET ONE FREE, ALONG WITH COOKWARE SET, INCLUDING FONDUE SET AND WHAT I THOUGHT WAS A GRILL. ON ORDERING I FOUND OUT THAT THE GRILL WAS EXTRA AND NOT BUY ONE GET ONE FREE, BUT I ORDERED TWO ANYWAY AND PAID 79.95 FOR THE SHIPPING OF ALL, WHICH I THOUGHT INCLUDED THE COOKWARE SETS. ON RECEIVING THE SET WITHOUT COOKWARE, I CALLED AND... Read more

Was this review helpful? 11 23

  • Feb 07, 2013
  • Los Angeles, California
  • 3
  • 157

liers SCAM!!! CUST SER WONT HELP THEY TAKE UR MONEY AND WONT SERVICE YOU. F#$% THEM. sUPERVISOR FRANCISCO COULDNT EVEN RESOLVE ISSUE AT HAND CUSTOMER HE COULDNT DO NOTHING FOR ME BUT ORDER THE CALLS TO BE PULLED BECAUSE HE DIDNT BELIEVE WHAT I SAID. noW I HAD TO WAIT 7-10 BUSINESS DAYS I AM ON 20 DAYS NOW!!! STILL WITH SOMETHING I DIDNT ORDER AND NO RESOLUTION TO MY PROBLEM. fILE COMPLAINTS WITH... Read more

Was this review helpful? 2 6

  • Feb 05, 2013
  • Hudson, Massachusetts
  • 89

We have purchased two of these units, the first one the electronical compenent went. The second one was the dome ( plastic piece cracked). I called prior to customer, they gave me an RMA, it is now February have given the S/N 3 times, written a letter to customer service , no response. I still have not seen that piece that is supposely covered under a 3yr warranty. Great product, to bad the... Read more

Was this review helpful? 4 0

  • Feb 04, 2013
  • Loveland, Colorado
  • 3
  • 322

My wife saw the ad on TV and was fascinated they offer complete set of the pic plus gifts which include cook ware set, plus get another free if you pay ship.( 69.95) we decided to order and pay the total price of 169.95 wasn't bad since is two complete packages, took 10 days to arrive, and surprise they send me only the 2 ovens!!! call them and let them know they forgot my cookware set on... Read more

Was this review helpful? 10 27

  • Feb 04, 2013
  • 1
  • 94

i have severe food allergies and bought the oven a couple of years ago. i got it due to my food issues and could keep my food uncontaminated, so i use it on a daily basis. about every two-three months i have to return it to kohls and return it for a new one because the dome keeps cracking and the thing that gets me is the dome is fifty dollars and the power head is fifty five...go figure...enter... Read more

Was this review helpful? 4 0
 
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