Nuwave Oven Complaints and Reviews

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Nuwave Oven
Main address: 1795 Butterfield Rd. 60048 Libertyville IL
1-888-689-2831, (847) 855-1913, customerservice@hearthware.com
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  • Jul 26, 2013
  • Appliances and Electronics
  • Nuwave Pic
  • 3
  • 691

NuWave PIC2 1 $33.33 $29.95 $63.28 NuWave PIC2 Complete Cookbook 1 FREE FREE $0.00 Quick Start Cooking Guide 1 FREE FREE $0.00 Instructional DVD 1 FREE FREE $0.00 1-Year Top-To-Bottom Warranty 1 FREE FREE $0.00 Precision Cooking Club VIP Membership 1 FREE FREE $0.00 In 30 days, you will be billed a second payment in the amount of $33.33. In 60 days, you will be billed a third payment in the... Read more

Was this review helpful? 15 33

  • Jul 25, 2013
  • Appliances and Electronics
  • Neillsville, Wisconsin
  • Nuwave Cooktop And Cooking Package
  • 1
  • 429

Ordered BOGO cooktop with free cookware along with griddle & grill. Declined the 2nd set of cookware. Given price and received without cookware. What good is cooktop without their cookware - can't use. Made several calls on why I can't get the cookware and they say I didn't order as order taker didn't add in the shipping. Now I can't get them to call back with my recording - will e-mail... Read more

Was this review helpful? 4 6

  • Jul 21, 2013
  • Appliances and Electronics
  • Nuwave Domed Oven
  • 3
  • 379

RE: ORIGINAL NUWAVE WITH DOME COVER(NOT COOKTOP) IT'S THE WORST PRODUCT I'VE EVER PURCHASED. IT DOESN'T HEAT OR COOK AS IT IS CLAIMED TO DO. FURTHER IT IS MISERABLE TO CLEAN. THE PRODUCT IS VERY OVERPRICED AND, CONSIDERING THE TIME IT ACTUALLY TAKES TO COOK HEAT UP AND THEN PRODUCTS IN IT, THERE'S NO ENERGY SAVINGS. I'VE WASTED MORE "UNDONE" UNDERCOOKED FOOD WHICH I HAD TO THROW OUT THAT THIS... Read more

Was this review helpful? 4 15

  • Jul 20, 2013
  • Appliances and Electronics
  • Precision Induction Cooktop
  • 1
  • 352

I could not stop the bank charge on my credit card for this order. After the charge hit my bank account, and I found out the company name, I researched the co. and found that NOTHING IS FREE IN THIS WORLD !! You can get a partial refund, but the extra huge cost for shipping and handling is NON-REFUNDABLE. I was charged and extra $99 for shipping, some customers were charged as much as $140 for... Read more

Was this review helpful? 4 0

  • Jul 13, 2013
  • Appliances and Electronics
  • Infrared Oven
  • 264

Had 1 oven for about 15 months; the head with motor broke. Nuwave replaced it; I paid $10. for shipping. #2 Nuwave didn't last that long; less than a year. #3 Nuwave went down in the same way; head unit breaks and I have to pay to have it fixed. I WILL NOT BUY ANOTHER NUWAVE! Yes, it did cook very well; but I'm single and did not use it that much. I can't imagine how fast it breaks for someone... Read more

Was this review helpful? 4 2

  • Jul 10, 2013
  • Customer Service
  • Nu Wave Oven Pro
  • 5
  • 488

To start off, I am absolutely in love with the Nu Wave and stand by it 100%. The energy efficiency, how it cooks so quickly, Perfectly and gets so much more fat out. Chicken is by far the best! BUT......the Customer Service is the WORST I have ever had the misfortune of dealing with.....HORRIBLE. I called on June 12th, 2013 that my head unit stopped working (after only about 1 year). To my... Read more

Was this review helpful? 18 24

  • Jul 08, 2013
  • Appliances and Electronics
  • Hartford, Connecticut
  • Nuwave Oven Model 20331
  • 356

I purchased my NuWave oven about 3 years ago and I also purchased the NuWave Cooktop about one year ago, both through the Infomercial on television. The dome on my NuWave oven cracked soon after we received it, but we lived with it until now. I called to purchase a new one and the best they would do is to charge me $39.99, including S&H. To make matters worse, they don't even have my name and... Read more

Was this review helpful? 13 5

  • Jun 30, 2013
  • Appliances and Electronics
  • Los Angeles, California
  • Nuwave Cooktop And Cooking Package
  • 464

I purchased the new wave and thought I had taken advantage of the buy one get one free deal, but when my bill arrived I saw that I was charged $89.95 for shipping. I called and spoke to 2 women there and told them I wanted to cancel my order. After much insisting and a $15 credit I decided I would give it a try.. Bug mistake!! upon arrival, I used the Nu Wave to cook a couple of meals.. Simply... Read more

Was this review helpful? 11 13

  • Jun 21, 2013
  • Appliances and Electronics
  • San Lorenzo, Puerto Rico
  • Nuwaveoven
  • 3
  • 285

I bout the nuwaveoven ,and it still have garanty.and it mest up two mouth ago ,and the phone numbers that. they gave me are out of service or i cant conect them.they never contac me.and i still waitig.that they can help me with the garanty,i need my oven.i bout it becouse i thout that it had a good service and a good garanty.please if some one have a phone number were i can coll please let me... Read more

Was this review helpful? 5 6

  • Jun 21, 2013
  • Appliances and Electronics
  • Rock Hill, South Carolina
  • Nuwave Oven
  • 2
  • 388

I love my Nuwave oven. I use it almost every day. This is the second dome I have had to replace and of course my warranty just ran out. Lol. I paid $15.00 for the first two I ordered and today I had to pay $39.00 for the same piece of *** dome I've already replaced twice. With no improvements I might add. So for $64.00 I have had to get the heavy duty dome that might last longer. A whole new... Read more

Was this review helpful? 5 12
 
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