Nuwave Oven Complaints and Reviews

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Nuwave Oven
Main address: 1795 Butterfield Rd. 60048 Libertyville IL
1-888-689-2831, (847) 855-1913, customerservice@hearthware.com
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I have a cracked dome and couldn't find a replacement part anywhere. Email the company and they say is back on stock but not on there website. They want me to call, maybe to try to convince me to by the more expensive one. Is there a recall on this part? Thanks Add comment

It worked perfectly about 6 month, then a dom cracked. I will report it to the producer. Hope it"ll help Add comment

     

  • Jun 03
  • Appliances and Electronics
  • Lake Havasu City, Arizona
  • False Advertisement
  • 1
  • 1
  • 432

After receiving a Nuwave oven, I noticed that the Nuwave Twister and Party mixer were not included in the package as promised by the TV advertisement. After calling customer service, they said they had to review my call before they could take action. They said they would call me within 3 days. They called back and said that the two items were not included because I didn't request them. I... Read more

Was this review helpful? 7 0

     

  • Jun 02
  • Appliances and Electronics
  • Denver, Colorado
  • Cookbook
  • 518

We bought a NuWave at Sears for $99.99 plus tax. The box listed the items that were included and directed the purchaser to contact customer service if anything was missing. We called customer service to report that the cookbook was not included. We were asked to fax or email our receipt - which we did. We arrived home that day to find that someone from customer service had left a mostly inaudible... Read more

Was this review helpful? 2 0

New Wave just quit. Ran for a couple of years. Would like to have a new one but I just don't want to spend any more money. Just bought the upgraded dome for $50+ Add comment

Heartware gave me a RMA number to return ovens after I disputed charges on my cc and threatened to file suit in small claims court, which I would gladly do if they do not honor the return. They wanted to keep the ridiculous shipping fees but I would not agree to anything other than return EVERYTHING they shipped. If you don't return everything they can state you got some benefit. Add comment

i bought my nuwave a couple weeks ago used it only a few time and now the fan stopped working so it gets to got and turns off im so pist .. i would not recommend this product to anyone it does not even cook the way they display it to.. i bought my product from the direct site of nuwavenow.com Add comment

Just got my two ovens with a 189.00 shipping fee charged to my credit card. We will return them and deny charges to cc. These people are cons and scam you on tv. Add comment

     

  • May 29
  • Appliances and Electronics
  • Englewood, Colorado
  • Newave Cooktop
  • 202

"The sticker that covers the electric buttons in the unit is worn out(has developed holes), I need a new sticker(seems simple enough). I contacted customer service and was informed they sell no parts for the newave cook top, their recommendation was to buy a new cook top, said corporate would call in 3 days to a week!" I think I know where this is going when you need to talk with corporate to get... Read more

Was this review helpful? 1 0

Nice oven worked for a month or so then stopped working in the middle of cooking! Horrible product Add comment

 
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