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1.8

This is my 4th set of New Wave Ovens. The first one lasted almost a year.

The second about 6 months and the motor stopped heating. The 3rd the dome cracked and then split in about 4 months and the 4th the motor stopped working after 3 months. I absolutely love these ovens when they work they are amazing. Its just me and my husband.

We eat healthier, you can cook frozen meat, you name it I have cooked in this unit, its just so convient. I am just irrate because this is a good product, but their customer service department is awful to deal with, the TV deal is a huge rip off. From reading the complaints listed here, most have the same problems that I had with all my units. If you have a good product why not fix the problems and provide top notch customer service, this would increase sales and revenue over the long run.

Its obvious that this company only cares about sales, not providing a quality product. I am going to replace my NuWave but not thru their website, I don't need the headache.

Reason of review: Bad quality.

Monetary Loss: $500.

Nuwave Oven Pros: How the oven cooks, Time and cost of cooking saved, Food is prepared quickly, Oven pro.

Nuwave Oven Cons: Overcharge scam, Scam, Scam and the dome, Product is not dependable.

Location: Mankato, Minnesota

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CustomerSupport

Dear juleighann,

Nuwave appreciates your honest feedback. We do regret to hear that you are having problems with the unit.

We can certainly understand how frustrating this could be.

I would respectfully request that you please give me a call directly before ordering another unit.

Nuwave values our customers and not a sale and would not want you to pay for another unit when we are able to assist you with the unit that you have.

Please find my direct contact information below. Thank you.

Jessica.C

224-206-3078 Jessica.C@Nuwavenow.com

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