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1.0

So, I have had to buy a new doom three times. Never lasted more than three months.

Always cracks in two places. Never dish washer, always hand cleaned. Then when you go to their web site to buy another doom. They flux the price.

AND want to charge you 13 to 15 dollars to ship it to you. When you call them , they give you a run around on the issue of the Cracking Doom. And then try to get you to UPGRADE to the new NuWave oven. REALLY!!!

Or how about our tented doom Which is $50.00 with high shipping and is the same as the clear one, but ... NO I WANT A REPLACEMENT FOR THE DEFECTIVE ONE.

This company is a Scam. I like the function of the oven.

But not Buying a new doom every three months at $38.50 shipping included.

Don't waste your time or money on this. Unless you like POOR customer service and spending $40.00 to $65.00 every three to four months.

Reason of review: poor service, poor quality, high cost.

Monetary Loss: $300.

Preferred solution: Stop selling poor quality product. Then you may get a better rating from the BBB.

Nuwave Oven Cons: Defective doom and overpriced.

Location: Saint Louis, Missouri

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Guest

Go to ebay and buy replacement parts

Guest

Maybe that's why their offering free upgrade to glass dome on TV just pay shipping and handling

Guest
reply icon Replying to comment of Guest-1107856

I miss you

CustomerSupport

Dear Nuwave Oven Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having with your Nuwave dome.

We could certainly understand how frustrating this could be and would like to offer our apologies.

Nuwave continues to strive to update and refine our products to be more modern and efficient.

That being said, we do now offer our new Power Dome.

Below is information about our power dome. Power Dome The virtually-indestructible Power Dome is built to withstand extreme temperatures. Made from polyphenylsulfone (PPSU), a material which delivers superior impact resistance while remaining BPA-free, the Power Dome uses similar technology applied in the manufacturing of jumbo jet windshields and NASA spaceships. In fact, the Power Dome is so strong, it's backed by a 3-year warranty.

We will be happy to assist you with getting a dome replacement at a more reasonable price. We value you as a customer and would like to request that you please contact Brenda J via phone at 224-206-3076, you may also email her at Brenda.j@nuwavenow.com. She is available Monday-Friday from 10:30am to 7:00pm CST, to receive our best offer or warranty on the product.

Thank you. Sincerely, Jessica C Nuwave Customer Representative

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