Nuwave Oven - Don't use the dome holder!
IMHO, the domes crack from staying in the holder too long while cooling. The heating unit is too heavy to be supported by a hot dome while in the holder, and this stress, especially while cooling, cracks the dome. Materials expand and contract when heated and cooled, and a relatively soft material like plastic shouldn't be under stress during this process.
Solution: when pausing the cooking process, or when finished cooking, don't put the powerhead/dome assembly in the holder. Instead, place it flat on your counter.
I bought a newer yellow plastic dome here:
https://mynuwaveoven.com/parts/Default.asp#part_nuwave_pro_plus
It hasn't cracked... yet. I hope this helps everyone!
Reason of review: Damaged or defective.
Monetary Loss: $30.
Preferred solution: Full refund.
Nuwave Oven Pros: How food turns out, Way it cooks is excellent.
Nuwave Oven Cons: Poor quality of the dome and power head.
Location: Newport Beach, California
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Comments
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I have had my NuWave for 4 years, never used the dome holder as mine didn't come with one. I always just placed the dome on the counter but it still cracked. Not only that but the bottom of the dome has started "melting" and it has yellowed.
good comment on the use of the dome mine has cracks inside the dome - i will continue to use it and not rely on the dome holder. these are fractures inside the dome - none on the exterior surface.
I have a solution. Make a dome out of something other than plastic.
Like the first Flavor wave unit had. Glass. Even doing the above mentioned thing.
Setting on counter and even taking control unit off while it is sitting and cooling off DOES NOT HELP. I did that on my THIRD Dome sine the first two cracked down the middle.
Dear Nuwave Customer,
Thank you for your review.
Thank you for sharing your experience with us.
We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.
If you need any assistance or have any further questions or concerns please contact Arturo H directly at 224-206-3045 or email him at Arturo.h@nuwavenow.com.
Sincerely,
Jessica C Customer Service Representative