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I purchased the product on-line. Supposed to be BOGO free.

with lots of extra "free" gifts- just pay minimal processing and handling. I hit the submit button before actually seeing the total. P & H was $129.70! I called Nu-wave to cancel my order, and was told I couldn't because it had already been processed.

The CSR tried to "give" me a few dollars off " How about $20.00 off the price? How about an additional 17.70, and then another 17.70 just to try and keep the product? (total off of 55.40)" I said No, how about you give me the so-called free items and take the 129.70 off. This was supposed to be free shipping, according to the TV ad.

I told her this was false advertisement, and not disclosing total cost. She said nothing. I couldn't stop the delivery, but when it came, I sent it back, unopened. Still waiting for my refund of $269.73 ( which cost should actually have been only $120.00) but with all the "extras" that that suck you into without disclosing the actual cost.

I end up paying that $129.70 for aggravation.

Save yourself the bother!!! Check out Sharper Image instead!

Reason of review: full cost was not disclosed up front-cancellation policy was hidden..

Monetary Loss: $399.

Nuwave Oven Cons: Customer service, Cancellation policies.

Location: Franklin, Massachusetts

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