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Home  »  Consumer Reviews  »  Appliances  »  Nu Wave Oven Pro plastic dome cracks from normal use
Nu Wave Oven Pro plastic dome cracks from normal use
May 29, 2008
NuWave Oven complaint
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Nu Wave Oven Pro plastic dome cracks from normal use
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In Dec 2007 I purchased a Nu Wave Oven Pro. I use it once each day. It is now May 29 and today I just received the second replacement dome because the first 2 domes developed large cracks, just from normal use. I complained to the seller who told me that the dome I received today was going to be heavier. Well it isnt heavier it is exactly the same as the last 2 domes, made of plastic!! I would never have purchased the oven if I knew that the dome is made of plastic. It cannot endure high temperatures.

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  Comments (12)
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1. Written by Jake243, on 01-12-2008 00:13

Instead of just complaining to the company, call the tv station where you saw the commercial and let them know you don't appreciate them pushing such a product.

2. Written by Ron, on 14-10-2008 20:14

Use the nu wave oven pro all the time. (4x wk) My dome is now getting a crack in it also after 6 months. I had the flavor wave deluxe oven, went through two of the heaters on them. $70.00 for a new heater out of warranty. So, both need to improve their flaws. Nu wave company should give free replacement glass domes.

3. Written by Sue, on 09-10-2008 06:54

I ordered it and am still waiting for parts they didn't send me. They are charging my cc yet it is missing parts

4. Written by PAM, on 06-10-2008 10:53

THEY DONT BOTHER TO SHOW ON TV THAT YOU HAVE TO TURN OVER YOUR MEAT. HAVE YOU EVER TRIED TURNING OVER A TURKEY

5. Written by Sherri, on 02-10-2008 00:06

:x I am trying to return my Nuwave but being ignored by the company. It makes the food taste like plastic. Try the Flavor Wave instead.

6. Written by EmmGee-Toledo,Ohio, on 27-09-2008 12:47

Just saw this thing on WTOL today (9-27-08) and was a bit skeptical. I then noticed a few things BEFORE purchasing.  

 

1) Etched in the dome's top, as they cooked the frozen steak, "Caution Hot", which told me that it's a potential safety risk. 

 

2) They are not specific enough for me to consider buying. Such specifics would be: 

 

Washing 

Wattage/actual power consumption 

Complete dimensions 

What cannot go into the machine 

Customer support issues / where 

What is worth paying OVER $120 American, in our depressed economy 

Can I get it locally? 

What happens after they have my name phone number & address 

 

These are just simple things EVERYONE should wonder. Personally any more than 1 or 2 of these things missing, DO NOT BUY! 

 

I have an American Harvest oven, that works beautifully (almost same exact design, but a glass bowl, not plastic dome), and had for years. I cannot guarantee that of the newer ovens, since they are cheaper and more flimsy. I know what wattage, dimensions, how to clean, etc.  

 

Being a broadcast professional, allows me the know how to see things that are missing and need pointing out.  

 

Another thing that bothered me... Why was the guy who "HOSTED" so fat? If it's supposed to be so healthy, why pick a fat guy?  

 

Things YOU SHOULD HAVE seen before you purchased.  

 

I really don't feel sorry for anyone who missed these queues and then bought the NuWavePro Oven. The signs were there, nobody saw them!

7. Written by Mike, on 21-09-2008 11:50

I wonder if there is BPA released when the plastic is heated up

8. Written by Steve, on 21-09-2008 11:36

The hard plastic dome shares the same fate of those cheap and clear plastic cups in the dishwasher. Even worse, the plastic is of a large surface area, it goes through frequent temperature change and reacts terribly to detergents. Its bound to crack. Once it does, they have a second market for the souls who wish to get their initially surrendered money out of the appliance. If only we could go to a glass foundry and have them make a die cast of the cheap plastic dome. That wouldnt make the oven any better but thats another story. 

 

Mail order marketing strategy occurs when they know the product will bring alot of returns. They dont tie up a store with a return line but they get 'em hooked at home. People just don't respond the same way to the crapshoot return achieved in mail order and they accept their loss. :(

9. Written by cheryl, on 03-09-2008 15:03

Buy a Flavorwave I've had over a year. I love it. I use it three or four times a week and I'm not lying. No problems yet!!!

10. Written by Guy, on 12-08-2008 01:14

I have just finished sending a e-mail to nuwave about my dome. It's cracking and starting to look grungy looking. Next time I guess I will have to clean it after every use. Not that I would buy another one, but would like a new doom. But is is convenient for me. It is still under warranty. Maybe they can send it to one of there dealer outlets so I won't have to pay for it.





 
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