Nuwave Oven Complaints and Reviews

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Nuwave Oven
Main address: 1795 Butterfield Rd. 60048 Libertyville IL
1-888-689-2831, (847) 855-1913, customerservice@hearthware.com
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I loved using the nuwave oven. It's a shame that my dome cracked. I read a similar review about the product. It said you can buy a new one online for $15. Too bad it costs $25 and they don't even have any in stock. Add comment

I bought another Dome too, and it cracked a few months after using it. I finally emailed the company, and was told that I would have to order another one and pay for it. I think that the company have changed the material because I have had my machine since 2008. The material did not stand up to the original Dome that came with my first order. I will not buy anything else from them again. They... Add comment

Two Nuwave purchased in Two years. Both cracked domes within there months. Can't afford domes. Add comment

  • Jun 21
  • Other
  • Milton, Massachusetts
  • 173

Really love the Nuwave Oven. The problem both domes are damaged. One actually broke into several pieces. Just bought them last year. Really upset to see consumer reviews about replacing the domes and the cost involved. Did not do any research before purchasing product. The food is good thoroughly and quickly - you can see the fat residue in the pan where it drained from the chicken and the... Read more

Was this review helpful? 6 0

  • Jun 21
  • Appliances and Electronics
  • San Antonio, Texas
  • Nuwave Oven
  • 204

Good~ I have had this product for a few years. Like it although it is not as fast as they say. Bad ~The dome cracking is a huge problem. My cousin tells me that it is from using the dome stand (which comes with it.) So I would recommend not using it if yours is new. Mine is so cracked I keep waiting for it to fall apart! UGLY ~ The replacement dome is never available on line. 25.00 plus... Read more

Was this review helpful? 5 0

  • Jun 20
  • Appliances and Electronics
  • Knoxville, Tennessee
  • Nuwave Replacement Parts
  • 1
  • 136

THIS OVEN WAS A GIFT FROM FRIEND THAT HAS PASSED ON NOW, BUT HAS BEEN A MONEY PIT FOR ME. I HAD TO REPLACE MY POWER HEAD TWICE AFTER THE 1 YEAR WARRANTY PERIOD AND HAD TO PAY FULL PRICE AND SHIPPING COSTS. THIS LAST YEAR POWER HEAD WAS REPLACE IN 09/2013 AND IT WENT OUT IN 10/2013. I DID NOT RECEIVED MY REPLACEMENT UNTIL 11/2013. SO, THEY KEPT ME WAITING FOR 4 WEEKS, BEFORE THEY SHIPPED OUT A... Read more

Was this review helpful? 2 0

I too purchased a nu wave package where I paid shipping to receive a "free" party mixer. I didn't use for almost a year. I took it out the box, put the ingredients in and put it together, it didn't even come on ... I couldn't believe it... I have a feeling a new one will so same or breAk....I am going to call them and I will NOT be paying shipping. Add comment

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  • Jun 19
  • Appliances and Electronics
  • Dome Crack
  • 179

Had my Oven for about 2years now, did my hand wash this evening and found my second dome has a crack in it, love the oven cooks great use it more then my range, but it gets costly buy new domes, I might look into a different brand of oven, gor go to a machine shop and see if they can fabricate a new dome of metal Not sure why we have to have 100 words im a man of few words when... Read more

Was this review helpful? 0 0

  • Jun 15
  • Appliances and Electronics
  • Fort Worth, Texas
  • Oven Ordering
  • 133

Thank you all for your complaints. Almost called in today to order one. I bet the BBB has tons of complaints. Now you know why they give you two for one ovens. Take the to small claims court to get your money back. Says 100 words so here goes. 100 words 100 words 100 words 100 words 100 words 100 words 100 words 100 words 100 words 100 words 100 words 100 words 100 words 100 words 100 words... Read more

Was this review helpful? 1 0

Junk!!! Replaced 2x's in one year!!! If you have to have this buy it and Bed,Bath,& Beyond instead!! They'll return it and stand behind all their merchandise rather than these crooks! Nuwave says it guaranteed from top to bottom BUT DONT TELL YOU THAT THERES A FEE TO REPLACE ! Add comment

 
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