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I am one of the thousands of Nuwave oven users that had the dome crack during normal use.I have had this unit only 57 days.

I contacted customer service and was advised a change would require getting a smaller dome which, incidentally means the rack would have to be changed as well. This for "only" $34.95. Thankfully the store I bought it from let me have a refund. They didn't agree with Nuwave either.

I bought a better convection oven from a competitor company.If this is the way Nuwave treats a retired old Veteran, they no longer deserve my business.

Review about: Nuwave Oven Oven Food Dome.

I liked: Operates as described.

I didn't like: Crappy plastic dome that cracked, Misleading ad and customer service.

Review #957500 is a subjective opinion of a user.

2.1
Price Affordability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
Value for money
Product or Service Quality
Ease of Use
Warranty
Website
Customer service
Style and Design
PRODUCT OR SERVICE Nuwave Oven Oven Food Dome
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Let the company propose a solution

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JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer,

Thank you for your review.

Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns please contact Arturo H directly at 224-206-3045 or email him at Arturo.h@nuwavenow.com.

Sincerely,

Jessica C Customer Service Representative

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