Nuwave Oven - Another cracked dome

10 of 1017 Nuwave Oven reviews

I am one of the thousands of Nuwave oven users that had the dome crack during normal use.I have had this unit only 57 days.

I contacted customer service and was advised a change would require getting a smaller dome which, incidentally means the rack would have to be changed as well. This for "only" $34.95. Thankfully the store I bought it from let me have a refund. They didn't agree with Nuwave either.

I bought a better convection oven from a competitor company.If this is the way Nuwave treats a retired old Veteran, they no longer deserve my business.

This review is a subjective opinion of a user.
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  • What I liked
    • Operates as described
  • What I disliked
    • Crappy plastic dome that cracked
    • Misleading ad and customer service

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Product or service
Nuwave Oven Oven Food Dome
Review category
Appliances and Electronics
review #957500
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10 of 1017 Nuwave Oven reviews
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JessicaC

Nov 18 #1242610 Deerfield, Illinois, United States

Nuwave Oven verified representative

Dear Nuwave Customer,
Thank you for your review.
Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.
If you need any assistance or have any further questions or concerns please contact Arturo H directly at 224-206-3045 or email him at Arturo.h@nuwavenow.com.
Sincerely,
Jessica C Customer Service Representative

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