I am one of the thousands of Nuwave oven users that had the dome crack during normal use.I have had this unit only 57 days.
I contacted customer service and was advised a change would require getting a smaller dome which, incidentally means the rack would have to be changed as well. This for "only" $34.95. Thankfully the store I bought it from let me have a refund. They didn't agree with Nuwave either.
I bought a better convection oven from a competitor company.If this is the way Nuwave treats a retired old Veteran, they no longer deserve my business.
More Review Details
|Value for money|
|Ease of Use|
|Diversity of Products or Services|
|Product or Service Quality|
|Style and Design|
|Exchange, Refund and Cancellation Policy|
What I liked
- Operates as described
What I disliked
- Crappy plastic dome that cracked
- Misleading ad and customer service
- Reason of review:
- Damaged or defective
- Preferred solution:
- Let the company propose a solution
- Product or service
- Nuwave Oven Oven Food Dome
- Review category
- Appliances and Electronics