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I called customer service multiple times.I had to buy new domes and still they broke.

I was told i had warranty when i bought it. I try calling after the dome vreaks.. The dome has shattered into the grill multiple times. Not safe for kids.

The company will not send out another one for free. I bought the indestructuble,one and still it breaks. They tell you you can put it un dishwasher. Lies.

I bought my first one 4 years ago i thunk and as i mobed i bought more. Then where i am.. I have called customer service. Horrible service.

The chicken and meats are great and the thing works. Just that the dome keeps breaking in my food while grilling and as a college student i thought this would be good. Well. I font know any more.

Breaks easily and srtvice is not up to par.I want another dome.

Review about: Nuwave Oven Oven Food Dome.

Reason of review: Bad quality.

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Anonymous
#1391977

This is the second Nuwave oven I bought and the dome cracked just like the first one.I was hoping that the manufacturers will have the decency to recall the faulty domes and replace them knowing fully well that the domes are defective and that's why they now claim to come up with a new indestructible dome with a three year warranty.

After reading all the pissed-off complaints and no remedy other than paying again for more junk.It is defective and a piece of junk, to say the least.

JessicaC
#1376030
Nuwave Oven Verified Representative

Dear Nuwave Oven Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having with your Nuwave dome.

We could certainly understand how frustrating this could be and would like to offer our apologies.

Nuwave continues to strive to update and refine our products to be more modern and efficient.

That being said, we do now offer our new Power Dome.

Below is information about our power dome. Power Dome The virtually-indestructible Power Dome is built to withstand extreme temperatures. Made from polyphenylsulfone (PPSU), a material which delivers superior impact resistance while remaining BPA-free, the Power Dome uses similar technology applied in the manufacturing of jumbo jet windshields and NASA spaceships. In fact, the Power Dome is so strong, it's backed by a 3-year warranty.

We will be happy to assist you with getting a dome replacement at a more reasonable price. We value you as a customer and would like to request that you please contact Arturo H via phone at 224-206-3045, you may also email him at Arturo.h@nuwavenow.com. He is available Monday-Friday from 8:00am to 4:30pm CST, to receive our best offer or warranty on the product.

Thank you.Sincerely, Jessica C Nuwave Customer Representative

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