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I did call I forgot who I talked to but I feel I didn’t get any help, she walked me thru on how to set up my machine which I already’ knew because I have purchased 6 machines, I have bought them sinc they first came out, I know how to use them!!!! She wanted me to get...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as ...

#1395085
I am on my 6 th machine, I absolutely love cooking with my nu wave,so every couple of yrs I buy a new one, this is the problem, when I’m cooking and the food is done, I lift the cover off, when I do this the dome comes apart from the top, it is very hot and I’m afraid...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as ...

I liked
  • I like the ease of use and quick healthier cooking
  • Love the way it cooked and saved energy
  • How food turns out
I didn't like
  • Unit is defective
  • Defective dome
#1389670
My husband gifted me with a 6QT air fryer for Christmas. I don't use it a lot but I have noticed the last few washes the coating on the bottom of the basket has starting bubbling up and coming off. I need a new basket or I need my current basket fixed. I love this...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as ...

I love the way the Nuwave cooks but the dome are really POS. I purchased my first nuwave from Goodwill. It lasted for about 5 months before the dome cracked. I used Aluminum tape to extend the life of the dome but eventually it was trash. I have had great luck finding...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as ...

#1370406
I only had my nuwave for 4 months and it stopped working, I received it from my daughter for mother’s day, she did not keep her receipt so therefore I am stuck
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as ...

#1364854
I set my time for 15 minutes it b ut fan stops after 4- 5 minutes, after 3 -4 minutes it will start and run for about 30 seconds then cut off again. What can I do? Food is half cooked when un it stops. I love it when it works. What more can I say...Please fix or...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as ...

h.kitchener
h.kitchener

Contact NuWave direct. We don't fix appliances on this site, even tho we did stay at a Holiday Inn Express last month.

#1360191
I ordered my nuwave brio air fryer last sept 8. The person who got my order said it will be same day delivery. But its been 5 days now and i havent receive it yet. What happened. I dont received any confirmation thats why i cannot tract my order.
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer, Thank you for your honest feedback. Nuwave sincerely apologizes for the issues you are having. We could certainly understand how frustrating this could b...

#1353297
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Nuwave Oven - Worked great, until....

We have the 6 qt. NewWave Air Fryer and love it! However the “open” word was on the display and everything we did would not remove it. I ended up checking online and found the number to Auturo from customer service and left him a message and he actually called back very quickly!! I gave him the model/serial number and the proof of purchase and we received a brand new one. I was very satisfied with the customer service and am happy with the air fryer!
4.9
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
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#1352527
only got 1. called and they said to bad. i want my other one ,have 2 grand kids,for Christmas. person on phone said tough luck buddy. very rude and said go back to web site and buy another one. Its in my storage and will die there. If the product is like the company...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as ...

#1340794
Nothing it is only for placing order or checking on an order. I need my machine fixed or replaced.
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as ...

#1340655