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I have owned 2 and plastic domes cracked to pieces will not hold up to heat after 10 uses pure junk will never buy again. {{Redacted}}

Review about: Nuwave Oven 20329 Oven.

Reason of review: Bad quality.

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Anonymous
#1381656

Please keep this Report information for your reference:

Report Number: 20171019-602C1-2147396655

Date Submitted: 10/19/2017

Report Status: Submitted and Certified

JessicaC
#1373570
Nuwave Oven Verified Representative

Dear Nuwave Oven Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having with your Nuwave dome.

We could certainly understand how frustrating this could be and would like to offer our apologies.

Nuwave continues to strive to update and refine our products to be more modern and efficient.

That being said, we do now offer our new Power Dome.

Below is information about our power dome. Power Dome The virtually-indestructible Power Dome is built to withstand extreme temperatures. Made from polyphenylsulfone (PPSU), a material which delivers superior impact resistance while remaining BPA-free, the Power Dome uses similar technology applied in the manufacturing of jumbo jet windshields and NASA spaceships. In fact, the Power Dome is so strong, it's backed by a 3-year warranty.

We will be happy to assist you with getting a dome replacement at a more reasonable price. We value you as a customer and would like to request that you please contact Arturo H via phone at 224-206-3045, you may also email him at Arturo.h@nuwavenow.com. He is available Monday-Friday from 8:00am to 4:30pm CST, to receive our best offer or warranty on the product.

Thank you.Sincerely, Jessica C Nuwave Customer Representative

Anonymous
to JessicaC #1379564

You know they are defective and try to sell me a new one no Thanks

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