Nuwave Oven - Dome Cracks - Hearthware is aware of issue - file compliants with BBB
Hearthware has redesigned a new "Power Dome" that they say will withstand the temperature of the oven (why they would have designed a dome that doesn't withstand the heat, nobody seems to know).They are telling buyers of their nu-wave ovens that they have to invest another $49.95+$15.95 S&H - about half the cost of the original nu-wave oven itself - to replace the defective domes, rather than covering it under recall.
I have submitted a claim through BBB and recommend all those with same problem to do so as well. I have replaced the dome - at my expense - multiple times already.
It's time for Hearthware to step up and remediate this problem.They are likely to claim it is "out of warranty" even though you have had to replace the domes multiple times already.
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- Monetary loss:
- Product or service
- Nuwave Oven Pro
- Review category
- Appliances and Electronics