Dome melted and contacted company.Was offered replacement at a price and willing to pay but never received reply.
Sent my shipping info but contact person said wasn't received. sent 2 more times and no response. Ongoing for 3 months. Very irritated with company.I have searched for a phone number to no avail.
Several emails and no satisfaction. I am afraid to use my nuwave oven in the condition it is in. Should have never melted after the few times i used it.
Product defect and very poor customer service.I do not know how to further get this resolved
More Review Details
What I liked
- How oven cooks
- Ease of cooking
- Food is prepared quickly
What I disliked
- Defective power dome
- Customer service attitude
- Customer service representative
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Nuwave Infrared Oven
- Review category
- Appliances and Electronics
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