If your dome cracks you get the opportunity of rebuying a new one. If you want to upgrade, you get the opportunity to pay full price because they don't stand by the product, and do not value customers.
They expect the dome to crack from repeat use. Think about that statement: NOT the electrical components, the dome! That's like saying I expect my water glasses to break after repeat use of iced tea. No discount offered, no coupon, nope....just "You can buy...".
this is horrific customer service and I loved this product, and have bragged for years of why I enjoyed it. But off to social media on this one!
Review about: Nuwave Oven 20329 Oven.
Reason of review: Cobmination of most above, except payment. No payment issue, there's no problem with NuWave processing that readily..
Monetary Loss: $100.
Preferred solution: Price reduction.
I liked: I liked that it cooks like shown on infomercial.
I didn't like: Defective dome is universal and not worth buying.