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Nuwave Oven - Defective NuWave Domes (clear domes)
Nuwave Oven - Defective NuWave Domes (clear domes)
Nuwave Oven - Defective NuWave Domes (clear domes)
Nuwave Oven - Defective NuWave Domes (clear domes)
NuWave generally sells their ovens with the clear dome that, with regular use, cracks and or self-destructs within 6 months to a year. The cost to replace the dome on the website is about $55.00 and another $14.00 or so in shipping and handling. That is very close to...
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Company wrote 1 public responses to the review from Oct 26, 2016.
JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Oven Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you are having with your Nuwave dome.We could certainly understand how ...

BUYER BEWARE!!! BEFORE YOU BUY IT, MAKE SURE THAT A MAGNET, CLINGS TO THE BOTTOM OF YOUR CURRENT POTS AND PANS. IF IT DOESN'T, YOU CAN'T USE IT, WITH THE 1 PAN THAT COMES WITH IT.. CHECK WITH OTHER PEOPLE THAT HAVE IT ALREADY, THE BBB. IN A WAY THIS COMPANY DOES LET...
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Company wrote 1 public responses to the review from Aug 21, 2016.
JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you have experienced with your order.We could certainly understand how frust...

I didn't like
  • Dissapointed
#904642
I called the sales number because NuWave does not have 24hr service and you can only call Monday thru Friday. The customer no service person asked me if I wanted to buy one get one free after I explained what was going wrong with my unit. I am so VERY SICK OF TALKING...
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Company wrote 0 private and 1 public responses to the review from Apr 24, 2016.
JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer,Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as w...

1.5
I didn't like
  • Unit is defective
  • Bad customer service
  • Unit did not last 4 months
#835564
I have owned several of these ovend. Starting with the jet stream oven to the nuwave. They have all preformed well. With the new wave. The dome is designed well. It cracked in 3 places from the heat I have tried contacting the company to get a replacement dome only to...
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Company wrote 1 public responses to the review from Apr 24, 2016.
Anonymous
Anonymous

Ebay

JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer,Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as w...

#835537
U people r total ripoffs, overcharge, doesn't work, product is a piece of ***, doesn't cook anything, your twister never did work, how can a company stay in business, total cheats. Will post all over the internet about how worthless u r. Just a total scam, and u keep...
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Company wrote 1 public responses to the review from Apr 04, 2016.
JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear NuWave Customer,NuWave would like to apologize for any issues you have experienced. If you need any assistance with using the NuWave products or need any parts replaced, ...

#822801
I love the NuWave oven except for the dome. I have read countless reviews on how the dome's crack and since it is obviously a manufacturing flaw, I feel the company should be replacing them for free. Mine is just over a year old and is cracked so bad there is no taping...
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Company wrote 1 public responses to the review from Jan 20, 2016.
JessicaC
JessicaC
Nuwave Oven Verified Representative

Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you are having with getting a dome replacement.We could certainly understand how frustrating this...

Anonymous
Cwilli54

My dome has also cracked. I need a new dome. if it's gonna cost $43 to replace just the dome. I will pass.

2.8
I didn't like
  • Dome
#774501
This is a great device it saves me a lot of time thank you for this product
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Company wrote 1 public responses to the review from Jan 12, 2016.
JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Anonymous,Thank you for your honest feedback of your NuWave product. NuWave thanks you for being a NuWave customer. If you require any assistance with any of your NuWave ...

5.0
#769170
I have the same problem - cracked dome, the second one. NuWave promptly replaced my dome. The problem is the replacement also cracked within six months. I sent an email to Hearthware about replacing the current dome with the newer, improved dome. It the problem(s)...
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Company wrote 1 public responses to the review from Jan 02, 2016.
JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Oven Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you are having with your Nuwave dome.We could certainly understand how ...

Anonymous
Anonymous

It is not the dish washer. I don't have one but my dome broke all the way thru. I repaired it but it is breaking in another place.

4.3
I liked
  • Customer service
  • As good as they advertise it to be in cooking
  • How oven cooks ease of cooking
I didn't like
  • Design flaws
  • Dome keeps cracking
  • Faulty oven dome
#762382

You need to realize that this is very expensive, even if you don 't order anything else. I made the mistake of ordering the baking kit, $19.95 which brought this charge on credit card to $328.90!!! Husband not happy. Learned my lesson and will not watch the...
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Company wrote 1 public responses to the review from Oct 23, 2015.
Anonymous
Anonymous

we bought a nu wave oven this thing is a joke.

JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Anonymous,Thank you for your honest feedback. Nuwave do apologize for any issues you have had with the purchase or return of your unit. We can certainly understand how fr...

1.0
Greensboro, Georgia
I didn't like
  • Over the top shipping charges
#722252

Contact Nuwave Oven

Mailing Address:
NuWave, LLC.
1795 Butterfield Road
Libertyville, Illinois 60048-1212
United States
Phone:
(877) 689-2838
More
I just purchased the NuWave oven and didn't receive the free extras as they advertised I would.
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Company wrote 0 private and 1 public responses to the review from Oct 17, 2015.
JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Anonymous Thank you for your honest feedback.On the infomercial when the free gifts are offered it states please just cover S&P. Any additional Item that is added to ...

3.0
#718811