1795 N Butterfield Rd, Libertyville, IL 60048, USA
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I am on my 6 th machine, I absolutely love cooking with my nu wave,so every couple of yrs I buy a new one, this is the problem, when I’m cooking and the food is done, I lift the cover off, when I do this the dome comes apart from the top, it is very hot and I’m afraid that I’m going to burn myself. I have tried everything to keep it locked but nothing works, I have cooked about 5 meals and every time it falls off.

It’s to the point where I’m afraid to use it in fear of burning myself, I miss cooking with my machine, I don’t use ovens I use my nu wave.

What can I do about this problem, any solution you could give me would help, is anyone else having this problem I bought my machine at Kohl’s in Boynton Beach. HELP

Product or Service Mentioned: Nuwave Oven Oven.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

Nuwave Oven Pros: Love the way it cooked and saved energy, I like the ease of use and quick healthier cooking, I love this oven, How food turns out.

Nuwave Oven Cons: Unit is defective, Defective dome.

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Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns please contact Arturo H directly at 224-206-3045 or email him at Arturo.h@nuwavenow.com. Sincerely, Jessica C Customer Service Representative