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It is Christmas Day and I received the NewWave Pro Plus oven as a gift from my husband. Because all restaurants are closed, I decided today would be the perfect day to make a meal with it, so I set the temp to 350 and put a completely thawed, 3 lb turkey breast inside.

After allowing the meat to cook for 40 minutes, I cut it open only to discover it was 80% raw while the outside was cooked to a crispy golden brown. I flipped the bird over and cooked it for another 20 minutes, only to discover it was still 50% raw when the timer beeped and the summer upside was now beginning to burn. I finally regular oven to finish cooking our meal.

Had I used our regular oven instead of the Nuwave, my family would be eating lunch right now but instead we are still trying to cook it. I had high hopes for this oven but it does not cook meat as advertised.

Reason of review: Not as described.

Monetary Loss: $120.

Preferred solution: Let the company propose a solution.

I didn't like: Did not cook food as advertised.

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JessicaC
#1409508
Nuwave Oven Verified Representative

Dear Nuwave Customer,

Thank you for your review.

Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns please contact Arturo H directly at 224-206-3045 or email him at Arturo.h@nuwavenow.com.

Sincerely,

Jessica C Customer Service Representative

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