I took mine apart and found crystlizrd rust built up on the metal. After spending over a half hour on the phone with a representative and than a supervisor explaing and sending a picture instead of doing the right thing and saying they have addressed this issue and will send me a replacement part they said i voided my warranty and i could buy a new one.
Which doesnt solve the issue that there is a design flaw. I tried ti be polite but that didnt work time for social media to expose the truth about there healthy product.
Mr. Hermon Hermonrw@gmail.com
Product or Service Mentioned: Nuwave Oven Oven.
Reason of review: Warranty issue.