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I like our Nu-Wave oven very much, it is really convenient but I have a serious problem...

After about 8 months of use, (3-4 times a week) the dome is cracking and now it is literally breaking into pieces when I try to wash it. Have NEVER put it in the dishwasher, always washed by hand.

I even tried to super-glue it back together but it is so brittle it will not hold together. Looks terrible!!

Now we need a new one. I don't want to buy one every year. They need to upgrade this dome to better quality.

Daniel Hansen of Utah

Location: Salt Lake City, Utah

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Guest

My new wave is also breaking into pieces after using it maybe in six months. I've been trying calling customer service for more than 5 months now but no one is answering the phone and just prompted me to leave a voice message.

I've been waiting them to return my call but until now I haven't receive any.

I am still hoping that they will still call me & have my problem solve. I hope I won't say sorry after buying 2 nuwave oven, one just gave it a gift to my daughter thinking that it would be useful to her.

Guest

I have the same problem and the free gifts. They already broke and i put into the trash.

Im very dissapointed.

Guest

Do you offer another dome and how much for mini

Guest

I've had a new wave for around 10 months and just had to dispose of the dome. I love the oven and am willing to try to purchase another dome.

We always washed by hand and never abused the unit. I'm sure it is some kind of defective dome.

I'm disappointed in the need an expense of being responsible for the replacement, especially since it seems to be a major issue amongst lots of other people. I would hope nu-wave would stand behind their product.

Guest

my dome cracked after 9 months so I'm going to buy a new dome one time

Guest

I've had mine for years (I loved it) and all of a sudden I noticed the dome had cracked. I have the old version and what *** me off is that they don't carry replacements.

they want you to go and buy a new replacement model but I'm not too sure I want to. What a f'ing waste!

I hate throwing things away. :(

Guest

:sigh WELL, YOU KNOW WHAT I'M HAVING THE SAME PROBLEM!!!! OTHER THAN THAT THE PRODUCT WORKS WELL FOR MY FAMILY....

IT'S JUST THAT DAMNED CRACKING-UP TO PIECES DOME!!!!!!!!

IF THEY IMPROVE THAT ASPECT OF THEIR PRODUCT I GUESS ALL WILL BE WELL!!!! :?

Guest

I did use my Nu-Wave for two years before the dome cracked BUT I love mine so much I just went out and bough another one. You'er not going to find anything that cooks as great as a Nu-Wave oven and you know it. have a good day.

Guest

My Nu-Wave dome also cracked. How cheap of a product! I still have the heating element though.

Guest

I beg to differ with you my love. I have had a nu wave oven for 5 years ,used it every day and for business purposes where i ran a public house and only now the dome has started to crack. What is your problem are you using it wrong.

Guest

You can buy these at asian markets, usually called 'Turbo Cookers' and are made with glass :)

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