Chicago, Illinois
3.7K views
181 comments

In Dec 2007 I purchased a Nu Wave Oven Pro. I use it once each day.

It is now May 29 and today I just received the second replacement dome because the first 2 domes developed large cracks, just from normal use. I complained to the seller who told me that the dome I received today was going to be heavier. Well it isnt heavier it is exactly the same as the last 2 domes, made of plastic!! I would never have purchased the oven if I knew that the dome is made of plastic.

It cannot endure high temperatures.

Product or Service Mentioned: Nuwave Oven Oven.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1483232

Same problem with mine

Anonymous
#1375257

I have had two domes crack. I thought I had done something wrong with first one but now a second one has cracked! I treated with extremely gentle care but second one cracked and now I have two unusable ovens.

Anonymous
#809598

You are right, it does crack from normal use. I do not have one, but a friend of mine has had the same problem.

Anonymous
#761021

Don't buy it!!! The dome will crack and melt due to regular use and just to replace the plastic dome..

it will cost $47 plus shipping and handling. :roll

Anonymous
#760420

I have a nuwave, had it for the past 7 years and we also use it almost everyday. The dome got cracked - but it was still usable even cracked.

recently it got a second crack and now is melting - problem is no one can supply me with a replacement dome.

The company says they do not export to my country - funny how they exported the oven to South Africa how else did we get to buy it. If anyone can help me find someone that can supply me with a replacement I will be happy to buy it vaaldamprop@gmail.com

Anonymous
#725141

i really like the new wave but have had two domes second dome crack with in 2 months. called about dome got no where. the new wave company can take there dome and shove it up well you get the picture.

Anonymous
#670438

I LOVE MY NU WAVE, BUT MY DOME ALSO CRACKED USED IT ONCE A DAY EVERY DAY COOKING FOR MY HUSBAND AND MYSELF AND AFTER THE WARRANTY EXPIRED IT CRACKED. tHE COST TO REPLACE IT IS A LITTLE HIGH FOR ME. THEY SHOULD OFFER A BETTER PRICE FOR OLD CUSTOMERS.

Anonymous
#558292

I got my new wave in January of 2011 i loved it i use it all the time but there are so many cracks in it i hold my breath every time i use it cause it might be my last this really sucks cause it is a good thing to have but with out a glass dome available i now must find something different

Anonymous
#554197

my NuWave Oven Pro plastic dome has two cracks in it too. The company has to know about this problem.

Anonymous
#550733

Having same problem,after year dome cracked up. Replaced it same thing happend after 7 months.

I will try and find glass dome.

Or look for another product. Sad because my family loves our nuwave oven.

Anonymous
#547363

I like so many other users have the dome cracked in many places.

I called several times and always got the ' because of heavy volume of calls please leave a message'. Well, I Ieft several messages and got no return call.

They shipping cost is a rippoff! I will look for another brand that has glass for a dome.

If you stick with Nu wave be ready to shell out $30.00 or more every 12 - 18 months. That to me is not

cost effective.

Anonymous
#544169

I have bought two Nu Wave ovens , one for me and one for my daughter. I use mine a lot because I love it specially to make roasted chicken but the dome is broken and I've tried to send comments to the company and they never responded.

I wish I could by a glass dome because I am afraid to keep wasting money in buying another plastic dome that will end up cracking just like the other two. I like the oven but I would not recomended it to anybody because of the dome problem , unless they can replace the dome for a glass one.

Now I have practically new oven without that soon I would not be able to use because of the cracks in the dome are getting two big . :cry

Anonymous
#543282

I`v had my oven around a year the first time I used it the plastic dome turned brown ,now it is cracked I would like Product you can depend on, I might try another brand :sigh

Anonymous
#543157

mi cupula esta rota como puedo comprar otra mi correo es ceciliapilarc@hotmail.com por favor me dice alguien gracias :? :? :(

Anonymous
#539100

The company should take a very good look at their product. I have the same problem with my dome cracking.

I have replace it 3 times and every time I call customer service they're saying that it could be the way I'm taking care of it. That's bulls...

Anonymous
#538669

i would like to say i have injoyed my nu wave very much i got it in 2010 and i do have to say it does have a glass dome,now for the plastic dome owners you might require about changing from plastic to glass it might cost you a little but it will be worth it .thanks nu wave 8)

Anonymous
#587596
@hanna nunn

have had the same problem with plastic dome cracking , if there is a glass dome available where can it be purchased. don't have the money to shell out for another plastic dome that will crack too.

Anonymous
#903930
@hanna nunn

Hanna Nunn

You say you can get a glass dome for a Nu-Wave Oven where? Please post information for other Nu-Wave owners & users. Thank You

Anonymous
#533895

Have been trying to get ahold of nuwave co. hearthware at their e-mail and by phone.

Never get through on phone leave message and never hear back. Tried to send them a e-mail

and it comew back no a valid address.

How do youget in touch with them. Called three times to no avail.

Anonymous
#533662

We are watching the commercial now and i am so glad i checked this site before we ordered!! :?