I called customer service because my cooktop needs some repair.Forget "customer service" CLUELESS!
The answer is "don't know" I didn't buy the cooktop through the TV commercial, but it is their product, so I think they should have some answers. I would like to know , if they cannot repair it, where I can take it. It is the only cooktop I have and of course, I'll never buy another one of their products again if they can't answer a simple question. I also own another of their products, The NuWave oven.
When that fails me,although I like it, I will replace it with another brand.
And advise my family to do the same, since they all own one.Virginia Akopian
This reviewer shared experience about damaged or defective and wants this business to offer any options to resolve the issue as the author lost $100. Virginia2016_2016 is overall dissatisfied with Nuwave Oven and uploaded a picture. The most disappointing about nuwave oven customer care at Nuwave Oven was replacment policy and replacement or repair policy , but reviewer liked ease of cooking. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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