I purchased your product, the Nu Wave Pro Infrared Oven on March 25, 2010. About a week ago, I was using it to warm up chicken nuggets.
It was set to cook for 4 minutes on high heat. I noticed the top grill was melted and an electrical burning smell was coming from the oven. The oven also started to make a loud noise which appeared to be coming from the fan at the top. I immediately uplugged the oven and have not used it since.
Since I do not feel the oven is safe. When you try to contact the company, there is no answer.
Review about: Nuwave Oven Oven.