Product: Nuwave Oven Blender Clear all filters (22 of 22 reviews match)
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1.1
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I purchased 2 NuWave Ovens and 1 blender. I did not need the blender immediately, but did use it last week. It was brand new, but was outside of the warranty. It failed completely within 1 week with just blending smoothies. After calling, the Customer Service...
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1 comment
JessicaC
#1153459

Dear Nuwave Customer,

Thank you for your review.

Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns please contact Arturo H directly at 224-206-3045 or email her at Arturo.h@nuwavenow.com.

Sincerely,

Jessica C Customer Service Representative

Review
#838457 Review #838457 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Cons
  • Quality and customer service
Reason of review
Bad quality
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • Fcc Complaint
  • Poor Quality Motor
  • California Attorney General
Your product is very good. I have used convection ovens for years. However, your freebies are scams. Oven = $29.95; Blender set = $29.95; Extra oven: $29.95; special cover $29.95, and your dome is defective. It just stopped working and the warranty was over so if I...
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1 comment
JessicaC
#1132515

Dear Nuwave Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for any issues you have experienced. We could certainly understand how frustrating this could be and would like to offer our sincerest apologies.

We value you as a customer and will like to assist with getting a replacement.

If you may please contact Brenda J directly at 224-206-3076 or Brenda.j@nuwavenow.com Monday-Friday 8am to 4:30pm.

She will be glad to assist you with getting your issue resolved.

Thank you,

Jessica C Customer Service Representative

Review
#815181 Review #815181 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Reason of review
Pricing issue
My order was for 2 nu-wave ovens, party mixer (mixer, shredder), silicon baking set. I received 1 oven + 3 party mixers. I didn't open 2nd box (thinking if I return it, I don't have to re-package. The customer service people believe I have 2 ovens that I need to...
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1 comment
JessicaC
#1093822

Dear Nuwave Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having with the return of your order.

We could certainly understand how frustrating this could be and would like to offer our apologies.

We value you as a customer and will like to get this issue resolved for you immediately. If you may please contact me directly, I may be reached at 224-206-3078 or Jessica.C@nuwavenow.com Monday-Friday 8am to 4:30pm.

I will be glad to assist you with getting your issue resolved.

Thank you. Sincerely, Jessica C

Review
#769141 Review #769141 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Cons
  • Taste of items cooked in oven
  • Cooking times were not as specified
  • Blender is garbage
Reason of review
Order processing issue
Loss
$380
Preferred solution
Full refund
Just as the lady above, was up at 3:30 am and saw the infomercial -- 2 Nuwaves for the price of one, plus free shipping and it would get here before Christmas. The only true thing was the 2 for 3 payment of $39.95. The shipping is $29.95 per unit, plus they promised...
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3 comments
Anonymous
#1083747

Watch the infomercial again...it stated repeatedly for the bonus items they are free "just pay shipping and handling" All in all if you add up buying all of these items separately ay the story vs getting them thru the infomercial it's still a better deal...

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Review
#754239 Review #754239 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Cons
  • Deception in pricing
Reason of review
See my comments above.
Preferred solution
You have a good product -- this was ging to be my 4th and 5th units -- just stop being untruthful
it stated that there are a number accessories free, ie stone pizza. blender, 1" grill .etc.F R E E my foot. they're charging $29.+/- shipping and handling fees per "free" item.that's outrage shipping and handling fee for anything...per free item? (39 wordsyes,...
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2 comments
JessicaC
#1041232

Dear Anonymous,

Thank you for your honest feedback.

Nuwave sincerely apologizes that there may have been some misunderstanding with the Nuwave promotion.

We could certainly understand how frustrating this could be and would like to offer our apologies.

On the infomercial when the free gifts Party Mixer, Twister and Supreme Pizza are offered it states please just cover additional S&P.

I would like to assure you that the item is worth its cost.

The Nuwave oven is great in saving on your electrical cost as well as having great health benefits. If you are interested in the product you may call me directly at, 224-206-3078 Mon-Fri 8am to 4:30 pm central standard time and I will assist you with placing an order that is more affordable to your needs.

Thank you. Sincerely, Jessica Cunningham Customer Service Team Lead jessica.c@nuwavenow.com Direct Line : 224-206-3078

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Review
#706764 Review #706764 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Pros
  • Oven is okay
Reason of review
fraudulant advertising

Nuwave Oven - Review in Appliances and Electronics category from Tampa, Florida

4.6
Details
I tell you what. .my oven works GREAT. .my little speed blender stopped working. .I thought I'd have to jump threw hoops. .nope. .I called. them and there sending me a new one. .no shipping cost and no returning of the broken one. .
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Review
#597393 Review #597393 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Reason of review
Good customer service

Nuwave Oven - "Free gifts" that come with Nu Wave are ***.

A large blender and a "bullet" type blender came with my nu wave as freebies for buying. The large blender would not even turn on. Nothing. Zip. The "bullet" type blender ran for a couple of minutes and then started to smoke and smell melted. I threw them both away--never even got a smoothie out of them. ALSO: They don't mention on the infomercial that when cooking a pizza with the pizza attachment you are instructed to use parchment paper and FLIP THE PIZZA OVER on it's cheese side to cook the bottom. That sounds like a great plan, doesn't it? Haven't gotten to use the actual nu wave yet but I'm not sure I'll bother.
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1 comment
JessicaC
#951213

Dear Nuwave Oven Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having with your Free Gifts.

We could certainly understand how frustrating this could be and would like to offer our apologies.

Nuwave continues to strive to update and refine our products to be more modern and efficient.

Below are some possible solutions for the issues you experienced.

The Nuwave Party Mixer has a safety switch that has to be triggered for power to start. Assembly instructions can be found on page 8 of the manual. However, customer service is available Monday-Friday 8am to 4:30pm to personally assist with the trouble shooting of this issue. In regards to the Twister, the blades should never be kept running for more than 20 seconds.

Doing so will cause the motor to overheat and malfunction. Please see Twister Instructional Manual page 1 under READ ALL INSTRUCTIONS BEFORE USING. Also to address the Pizza Kit usage, we do recommend when making a pizza that all parts of the kit are used following instructions on page 19 and 20 of your manual doing so will alleviate the need to use any additional items. We value you as a customer and we would like rectify the issues that you are having with our product.

I would request that you please email me at Jessica.C@nuwavenow.com so that I may further assist you.

Thank you. Sincerely,

Review
#596577 Review #596577 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Reason of review
Poor customer service
I ordered the nu-wave oven before Christmas, but I didn't open the two free products that came with it. When I opened the party mixer today, the blender bowl was completely broken and there was no book with the product. I am extremely disappointred and I want something...
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1 comment
Anonymous
#941670

Packages can also be damaged in transit to us, the customer. If you call Nuwave they will replace it. I am sure that if you send pictures it will be replaced and they offer a credit.

Review
#589224 Review #589224 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Reason of review
Damaged or defective
1.0
Details
The offer on the infomercial said NuWave oven for three payments of $39.95. Call now and receive 2nd one free plus a blender, and a magic-bullet-style blender for free. When I called, the woman said that the first payments would be waved. She went through all her...
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1 comment
Anonymous
#945620

Thank you, for your review. It has helped me to make my decision to buy or not.

In regards to the over charge, as a cardholder you have upto 6 months from purchase date that you can dispute the item with your financial institution.

Call your card service.

Good Luck! AND THANKS AGAIN.

Review
#584415 Review #584415 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Reason of review
Poor customer service

Contact Nuwave Oven Customer Service

Mailing Address:
NuWave, LLC.
1795 Butterfield Road
Libertyville, Illinois 60048-1212
United States
Phone:
(877) 689-2838
All Nuwave Oven Contacts

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Nuwave Oven reviews

Nuwave oven deal is a scam

1.5
Details
The offer is buy one get one, plus a free baking kit and a free blender. When you try to check out they force you to select an "upgrade" for $40 (no definition on what you get for the "upgrade") AND charge you $240 in shipping for the order!! EACH item (2 ovens, 2 "upgrades", 2 baking kits, and 2 blenders) carry their OWN $30 shipping charge. When I called customer support, assuming that there was a problem with the website ordering software, I was told that the $30 per item shipping charge was accurate. (Though they tried to say that not everything carried a shipping charge because the cookbook and NuWave membership didn't have any shipping.) Regardless, the advertised $90 + shipping REALLY means $200 cost and $240 shipping! Unbelievable!
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1 comment
Anonymous
#912149

and wasn't it even just so cool to pay all that shipping cost and then it all comes in one box!!!!!!!!!!!

Review
#565594 Review #565594 is a subjective opinion of poster.
Product
Nuwave Oven Blender
Cons
  • Overcharge scam
  • Deception in pricing
  • Csr attitude on the phone
Reason of review
Poor customer service
Preferred solution
Price reduction