Product: Nuwave Oven Cooktop Clear all filters (81 of 81 reviews match)
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I love the way the Nuwave cooks but the dome are really POS. I purchased my first nuwave from Goodwill. It lasted for about 5 months before the dome cracked. I used Aluminum tape to extend the life of the dome but eventually it was trash. I have had great luck finding...
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1 comment
JessicaC
#1573949

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns please contact Arturo H directly at 224-206-3045 or email him at Arturo.h@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1370406 Review #1370406 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Reason of review
Bad quality
Loss
$75
Preferred solution
Let the company propose a solution
Husband got for Christmas present... we were moving so put aside for the new kitchen. He spent tons of money for useless burners!!! They don't work without special pans that only this company happens to sell. Hmm? So they are useless and the company falsely advertised...
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2 comments
Anonymous
#1577429

If you are talking about the NuWave PIC induction cook tops then you didn't understand what they were when you ordered them. It was not a lack of information from NuWave, it was a lack of understanding on your husband's part.

As far as NuWave being the only company that sells pans that work with these cook tops that is not true. You can use any pan that is made of ferrous materials. Cast iron pots and pans, carbon steel pans, and many stainless steel pans will work with induction cook tops. Aluminum pans will not work and many nonstick pans are made of aluminum.

What NuWave provides are, in my honest opinion, some of the best nonstick pans available that are also induction cook top compatible which is a great benefit. I've had my 2 cook tops and the 8" and 10" pans for years and they have held up very well.

I've had Calphalon nonstick pans that haven't lasted as long and kept their nonstick properties as long as my NuWave pans have. So please don't blame NuWave for your misunderstanding of a product without properly researching what it is you are buying.

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Review
#1332825 Review #1332825 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
1.4
Details
I ordered the 2 For 1 Convection Cook Top and played their EXTORTION Fee of additional of $39.99 for the FREE?2 Pots and 3 skillets, PLUS 2 extra shipping on each of the cook tops. I don't remember the grand total, but it it was almost $275.00. I only used one, a and...
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2 comments
Anonymous
#1346008

this product *** sucks!!

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Review
#1025945 Review #1025945 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Reason of review
Damaged or defective
Nuwave Oven - Induction cooktop disintregrated
I used the cooktop a lot but was very disappointed that covering over controls just disappeared.And then it finally stopped responding to the controls. I used the cooktop a lot but was very disappointed that covering over controls just disappeared. And then it finally...
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2 comments
Anonymous
#1412537

same happened to ours hardly used it says e1

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Review
#934065 Review #934065 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Reason of review
Bad quality
Loss
$90
Preferred solution
Let the company propose a solution
Tags
  • product failure
  • durability
1.6
Details
I am very disappointed with the product, I upgraded my order so I spent an additional $89 bucks to a total of $189.99, $59.99 s&h, I didn't get the free gifts, I had to pay an additional $29.95 for shipping and handling, for free gifts, very misleading and if I were to...
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2 comments
Anonymous
#1260266

My tore up fast first time cookies pan scratches and heat desnt shut off

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Review
#928629 Review #928629 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Cons
  • No help
Reason of review
Order processing issue
I called the customer service to inquire about the Nuwave cooktop. Same thing they said it is $99 and towards the end of the billing it came up to $158.00. So I told the representative I don't want this product as I didn't know I will be charged for the shipping twice....
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4 comments
Anonymous
#1115465

I was a victim of this scam to get one free. They never answered my complaints or let me know when pots etc would be delivered so I notified my card not to accept future billing.

That was several years ago and they have turned to a bill collector who now tries to collect at my new address. I paid enough for two cooktops and don't intend to answer the collector.

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Review
#792812 Review #792812 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Reason of review
delivered and charged for the product i never confirmed
Loss
$158
Preferred solution
Full refund
I purchased the Nu Wave Pro 1800 watt cook top from HSN. The cooktop arrived and worked well the first two times I used it. Super Bowl Sunday I tried to do Buffalo Wings in it, using a cast iron dutch oven. The cooktop struggled to warm the oil to 350 degrees, in fact...
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1 comment
JessicaC
#1119732

Dear Nuwave Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you have experienced with attempting to get a replacement. We could certainly understand how frustrating this could be and would like to offer our apologies.

We value you as a customer and will like to get this issue resolved for you immediately.

If you may please contact Brenda J directly at 224-206-3076 or Brenda.j@nuwavenow.com Monday-Friday 8am to 4:30pm.

She will be glad to assist you with getting your issue resolved.

Thank you,

Jessica C Customer Service Representative

Review
#788251 Review #788251 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Reason of review
Bad quality
To date I have been charged $329.25 for the cooktop and $124.70 for shipping. The cooktop worked 4 times and quit. I contacted them and they sent another unit(charged me for the shipping) And there was no return label as is shown in the invoice. So my question is what...
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2 comments
Anonymous
#1101940

Huh? Just go to overstock its 100.00 and no shippin.

Just love when people give bad rreports and have absolutely no clue! Its an awesome oven!

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Review
#772762 Review #772762 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Cons
  • Price
Reason of review
Problems with payment
Loss
$354
Preferred solution
Let the company propose a solution
I have used the cooktop successfully for one year. It died. Company made no apologies. Just asked if I wanted to pay for a new one. Until it died it was wonderful and does everything as advertised. But it seems to be designed as a through away product with a one year...
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1 comment
JessicaC
#1090991

Dear Anonymous,

Thank you for your honest feedback. We do regret to hear that your unit is no longer functioning.

NuWave would like to assist you with replacing any part of the unit that is not functioning any longer.

Please give me a call directly so that I may assist you in resolving this issue. Thank you.

Jessica C

Customer Service Team Lead Jessica.C@Nuwavenow.com 224-206-3078

Review
#761701 Review #761701 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Pros
  • How it worked
Cons
  • How long it lasted
Reason of review
Bad quality
Preferred solution
Improve your product to last

Contact Nuwave Oven Customer Service

Mailing Address:
NuWave, LLC.
1795 Butterfield Road
Libertyville, Illinois 60048-1212
United States
Phone:
(877) 689-2838
All Nuwave Oven Contacts

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Nuwave Oven reviews
How to return product They sent me too many cook tops And I need to ship one back . I'm Keeping one For I like the product. I saw a family member use this product and I went on line the next day and ordered too many, so I need to send one back and credit my...
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1 comment
JessicaC
#1083474

Dear Anonymous,

Thank you for your inquiry. Please contact me directly and i will be able to assist you with your return.

Sincerely,

Jessica. C

Customer Service Team LeadJessica.C@nuwavenow.com

224-206-3078

Review
#751992 Review #751992 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Reason of review
Order processing issue