Product: Nuwave Oven Customer Care Clear all filters (8 of 8 reviews match)
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called the tv info ad on Saturday, they called me back Sunday making me an offer 2 ovens free mixer and blender additional warranty, bill came to 170.00 70.for shipping but I didn't find this out until I looked at my bank statement and they were going to take this...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you are having. We could certainly understand how frustrating this could be ...

1.0
Product
Nuwave Oven Customer Care
I didn't like
  • Shipping charges
  • I will give them -5 stars
  • Shipped order without looking into my complaint
#1093745
First they told me first payment was going to be 143 okay they charged me 180 183 second payment was going to be 29 they charged me 79 and the product is defective the timer never worked so I'm sending it back the telephone number that you're supposed to call doesn't...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you are having. We could certainly understand how frustrating this could be ...

1.0
Product
Nuwave Oven Customer Care
#1087989
I've already dealt with customer service and the said the viewed the tap which recorded me okaying or requesting 24 hour shipping.As I recall the customer service prep said and we'll add 24 hour shipping so you get that right away, and I said okay thinking that was...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you are having. We could certainly understand how frustrating this could be ...

1.1
Product
Nuwave Oven Customer Care
I didn't like
  • Cancelation policy
#1009207
I purchase the PIC in December 2015 it messed up had to send it back and had to pay for shipment to send it back they sent me a deffective one and said sense my warranty is up they will not replace it.
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Anonymous
Neil E Stokes

bought 6 of the nu-wave pro and the nu-wave2 both are junk. I will be putting a mock info-mercial on you tube in a couple days. water boils at 212 degrees mine boils at 160 ...

JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer,Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as w...

1.4
Product
Nuwave Oven Customer Care
#996091
Nuwave Oven - NuWave cooktop
It is the only cooktop I have and of course, I'll never buy another one of their products again if they can't answer a simple question. I also own another of their products, The NuWave oven. When that fails me,although I like it, I will replace it with another brand....
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Virginia2016_2016
Virginia2016_2016

Hi Arturo, just called the telephone number that was sent to me in an e-mail about my complaint about the NuWave stove top. Arturo was unavailable, so I left a message with m...

JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Nuwave Customer,Thank you for your review. Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as w...

2.1
Product
Nuwave Oven Customer Care
I liked
  • Ease of cooking
I didn't like
  • Replacment policy
  • Replacement or repair policy
#881627
Nuwave oven, customer service is horrible, I talked to a representative to purchase the oven and after all the information that I received from them over the phone I decided I want to cancel, you want to hear something, I wanted to cancel during our ...
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JessicaC
JessicaC
Nuwave Oven Verified Representative

Dear Anonymous,Thank you for your honest feedback.Nuwave sincerely apologizes that the current offer is not suitable to your needs at this time. We could certainly understand ...

Product
Nuwave Oven Customer Care
#821849
HORRIBLE PRODUCT WITH EVEN WORSE CUSTOMER SERVICE. I HAD PURCHASED FOR GIFTS AND DECIDED TO GO ANOTHER ROUTE AND RETURNED THEM UNOPENED IN THE ORIGINAL PACKAGING I RECEIVED. NOT ONLY DID THEY NOT REFUND THE SHIPPING, TO GET THE PRODUCT BACK TO THEM, THEY WOULD NOT GIVE...
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Anonymous
Anonymous

Thank you. I just saw this item on TV and was about to order. I thought I can purchase and return it if it doesn't work. I'm glad I read the reviews first!!

Boris2015
Boris2015
Nuwave Oven Verified Representative

Dear NuWave Oven Customer,Thank you for your honest feedback.We are sorry to hear that you went a different route.We could certainly understand how upsetting this can be and w...

Product
Nuwave Oven Customer Care
I didn't like
  • Defective power dome
#600053
I had recently purchased a buy one get one free new wave oven. None of the attachments came with it. I was surprised and disappointed in what I received so without even taking the 2 nuwave ovens out of their box and sent it back thru my local post office. I total...
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Product
Nuwave Oven Customer Care
#547108