14 months after purchasing my PIC units, one of them came totally apart. Customer service tells me "sorry it only comes with a 12 month warranty.
Offered me a discount to buy another one. Why would I want to buy another if they won't stand behind a defective one?. Here is a picture....the surface of the cook top appears to be glued to the base. They wouldn't even discuss the issue, just wanted me to buy another.
Sad as I really loved it! I also own all the cookware and two of the ovens.