I have the same problem - cracked dome, the second one. NuWave promptly replaced my dome.
The problem is the replacement also cracked within six months. I sent an email to Hearthware about replacing the current dome with the newer, improved dome. It the
problem(s) persist(s), perhaps the FTC can look into a recall of the domes and require refunds or replacement - at no cost to the consumer - with a less breakable, more sturdy dome. I must say, however, that my dealings with Hearthware/NuWave have been above board and very positive.
You can repair dome cracks with GOOP which you can find at most hardware stores such as ACE, Lowe's, or Home Depot.
I am looking into the correlation of cracking domes and washing and drying them in a dishwasher. The dishwasher may be the culprit in the dome problems.
This reviewer shared experience about good customer service and wants this business to read this review and look into the issue (if any). The author is overall satisfied with NuWave Oven. The most disappointing about nuwave oven oven from NuWave Oven was dome keeps cracking, design flaws and faulty oven dome , but reviewer liked as good as they advertise it to be in cooking. Reviewer wants customer support to reach out to him or her for further discussion of this matter.
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