Not resolved
5 comments

I made my Nuwave purchase in June 2012.I do use it almost every day.

I really do love it!

I hand washed each part after ever use. All parts are in tact EXCEPT for the plastic dome. The dome has many cracks all over from the heat no doubt. I am so upset because I cannot get any replacement from Nuwave.

Why? Is this $125+ oven only supposed to last one year?

I called their Customer Service department and was told that I could not purchase any replacement? Really?

I am upset the plastic dome cracking and even more so that once a purchase is made from this company...your history!Very sad!!

Review about: Nuwave Oven Oven.

Monetary Loss: $60.

Had an Experience with Nuwave Oven?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Dover, New Jersey, United States #744844

I replaced my dome at nuwave.com, they had two the origanal and an improvd one the impproved one cost a little more, when I got mine I found the new improved one did not fit the older base, they donot tell you this, and they want $19.95 for a new base, but after arguing they sent it for the cost of shipping. now every thing works great

Pamela1959
#731397

I purchased my nu wave in Jan 2013 had my crack in late July...I finally got an order number to get a replacement dome from hearthware, I have to pay shipping which is 10.95.....I also love the over, but customer service is a joke. :eek

Anonymous
to Pamela1959 #733261

Customer service is a BIG JOKE They could care less. The dome is a piece of junk mine cracked within a few months

Anonymous
#729370

I too had the dome crack all over at 12 months.They would not send me a replacement because my year was up.

This is ***, having to spend $40 plus shipping each year for parts.

To Anonymous: we should not have to keep spending money on this expensive oven in the first place!!

I too was finagled in to all the extras, and paid the hefty,hefty shipping charges.I HATE GETTING RIPPED OFF!!@!@@

Anonymous
Atlanta, Georgia, United States #723700

You can order another dome on their web site under accessories.

You May Also Like