I can't imagine where you people are buying your NuWave. I didn't pay as much for the whole thing as some of the complaints are talking about shipping charges.
If used a lot they don't last a long time. They are'nt intended to be for (all the time or forever ) cooking. At the price and as often as I use mine I have no problem at all. As for service, some screws stripped their thread and they sent me a whole new head.
Some of you people need to be a lot more careful of where you buy your items. I can't believe some of your complaints about what some of you folks spent.
Review about: Nuwave Oven Oven.