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1 comment

Update by user Apr 29, 2015

Spoke with Jessica said they will ship the upgraded dome for warranty price of $20.

Update by user Apr 29, 2015

Tried to contact customer service..

Have up after an hour on hold.What a joke of a company!

Original review posted by user Apr 28, 2015

The hood cracked and then literally started melting... why would a product intended for heating food melt!!!? What a scam.

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). dovile2004 is overall dissatisfied with Nuwave Oven and uploaded picture s. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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Nuwave Oven Verified Representative

Dear dovile2004 from St.Petersburg Fl.,

Nuwave sincerely apologizes for the issues you are having with your dome.

I do understand how frustrating the call hold times can be.

If you may please call me directly I will get the issue resolved right away.

My direct number is 224-206-3078.Thank you.

Jessica C

Nuwave Customer Service Team Lead 224-206-3078

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