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We have a nuwave oven.The dome cracked after 2 years.

I don't feel I should have to replace the cracked dome. Obviously a lot of people have had this experience. I feel Nuwave should be replaced for free. I spent $160.00 originally for this item.

Liked the job it did, but did not drop the dome and it should not have cracked. Very disappointed in this item.

Nuwave advertises the dome is durable.Misrepresented.

Review about: Nuwave Oven Oven Food Dome.

Reason of review: Damaged or defective.

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JessicaC
Round Lake, Illinois, United States #1290953
Nuwave Oven Verified Representative

Dear Nuwave Oven Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having with your Nuwave dome.

We could certainly understand how frustrating this could be and would like to offer our apologies.

Nuwave continues to strive to update and refine our products to be more modern and efficient.

That being said, we do now offer our new Power Dome.

Below is information about our power dome. Power Dome The virtually-indestructible Power Dome is built to withstand extreme temperatures. Made from polyphenylsulfone (PPSU), a material which delivers superior impact resistance while remaining BPA-free, the Power Dome uses similar technology applied in the manufacturing of jumbo jet windshields and NASA spaceships. In fact, the Power Dome is so strong, it's backed by a 3-year warranty.

We will be happy to assist you with getting a dome replacement at a more reasonable price. We value you as a customer and would like to request that you please contact Arturo H via phone at 224-206-3045, you may also email him at Arturo.h@nuwavenow.com. He is available Monday-Friday from 8:00am to 4:30pm CST, to receive our best offer or warranty on the product.

Thank you.Sincerely, Jessica C Nuwave Customer Representative

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