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Bought at Kohl's. Phyllis Freeman

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Kohl's has the absolute most horrible customer service via their call in customer service department.They are inept, the hold times are atrocious, and the staff totally incompetent.

I have had two instances in dealing with their call in customer service and got zero satisfaction.On the phone over an hour both times and the second time the representative disconnected the phone after an hour trying to solve the problem.

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