Product: Nuwave Oven Shipping Service Clear all filters (9 of 9 reviews match)
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I ordered my nuwave brio air fryer last sept 8. The person who got my order said it will be same day delivery. But its been 5 days now and i havent receive it yet. What happened. I dont received any confirmation thats why i cannot tract my order..
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1 comment
JessicaC
#1561981

Dear Nuwave Customer, Thank you for your honest feedback. Nuwave sincerely apologizes for the issues you are having.

We could certainly understand how frustrating this could be and would like to offer our sincerest apologies. We value you as a customer and will like to get this issue resolved for you immediately. If you may please contact Arturo H directly at 224-206-3045 or Arturo.h@nuwavenow.com Monday-Friday 8am to 4:30pm CST.

He will be glad to assist you with getting your issue resolved. Thank you, Jessica C Customer Service Representative

Review
#1353297 Review #1353297 is a subjective opinion of poster.
Service
Nuwave Oven Shipping Service
Reason of review
Order processing issue
1.0
Details
Items received at the door in a saturated box. The box was so wet it could not be lifted without falling apart. Called Nuwave immediately to let them know and LaToya hung up on me twice. Finally got through to Artuto who said he was a supervisor. When I told him the...
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1 comment
JessicaC
#1540742

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns please contact Arturo H directly at email him at Arturo.h@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1328287 Review #1328287 is a subjective opinion of poster.
Service
Nuwave Oven Shipping Service
Reason of review
Damaged or defective
4.0
Details
Have not receive the rest of my stull. I did not receive my five piece utensils. I paid for it all at one time. Send my my other items plaese.
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1 comment
JessicaC
#1460901

Dear Nuwave Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you are having. We could certainly understand how frustrating this could be and would like to offer our sincerest apologies.We value you as a customer and will like to get this issue resolved for you immediately.

If you may please contact Arturo H directly at 224-206-3045 or Arturo.h@nuwavenow.com Monday-Friday 8am to 4:30pm CST. He will be glad to assist you with getting your issue resolved.Thank you,Jessica CCustomer Service Representative

Review
#1228725 Review #1228725 is a subjective opinion of poster.
Service
Nuwave Oven Shipping Service
Reason of review
Yall did not send me all my stuff. I want my five piece utensil set.
Ordered when received package had been opened and missing parts 2-basket net, 4-divided and 4b- silcone tabs part# 37205.
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1 comment
JessicaC
#1438030

Dear Nuwave Customer,Thank you for your review.Thank you for sharing your experience with us. We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.If you need any assistance or have any further questions or concerns please contact Arturo H directly at 224-206-3045 or email him at Arturo.h@nuwavenow.com.Sincerely,Jessica CCustomer Service Representative

Review
#1196285 Review #1196285 is a subjective opinion of poster.
Service
Nuwave Oven Shipping Service
Reason of review
Not as described/ advertised
1.0
Details
What gets me is they charge $29.95 per item for shipping and I live 80 miles from the distribution center and 10 days later it still says shipped but UPS says it hasn't shipped, only a shipping label has been created.I could have bought it from Amazon for less with...
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1 comment
JessicaC
#1404537

Dear Nuwave Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having. We could certainly understand how frustrating this could be and would like to offer our sincerest apologies.

We value you as a customer and will like to get this issue resolved for you immediately.

If you may please contact Arturo H directly at 224-206-3045 or Arturo.h@nuwavenow.com Monday-Friday 8am to 4:30pm CST.

He will be glad to assist you with getting your issue resolved.

Thank you,

Jessica C Customer Service Representative

Review
#1143656 Review #1143656 is a subjective opinion of poster.
Service
Nuwave Oven Shipping Service
Reason of review
Pricing issue

Nuwave Oven in Oceanside, California - Wrong prosuct

I was watching tv, for the new cooktop oven, then i called to order. When i received the order it was not what i order,
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Review
#1118981 Review #1118981 is a subjective opinion of poster.
Service
Nuwave Oven Shipping Service
Reason of review
Order processing issue
1.8
Details
When i first ordered a nuwave oven the payment was declined due to a seperate issue and i was told i would not be recieving one. A week later i replaced the order and eventually recieved 2 orders and charged twice. I had to pay shipping and handling on them both and...
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1 comment
JessicaC
#1315947

Dear Nuwave Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having. We could certainly understand how frustrating this could be and would like to offer our sincerest apologies.

We value you as a customer and will like to get this issue resolved for you immediately.

If you may please contact Arturo H directly at 224-206-3045 or Arturo.h@nuwavenow.com Monday-Friday 8am to 4:30pm CST.

He will be glad to assist you with getting your issue resolved.

Thank you,

Jessica C Customer Service Representative

Review
#1034080 Review #1034080 is a subjective opinion of poster.
Service
Nuwave Oven Shipping Service
Reason of review
Problem with delivery

Nuwave Oven Shipping Service Review

2.5
Details
I bought the oven and i havent recieved my nuwave oven and its been three weeks. I want to know why
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Review
#997782 Review #997782 is a subjective opinion of poster.
Service
Nuwave Oven Shipping Service
Reason of review
Order processing issue
Called for a tv special.....upgraded to bigger new units and was told on last saturday i would get express service and receive in two business days...today is thursday so tomorrow will be friday. Still no products. Is this a scam are you really a company?I AM PISSED...
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1 comment
JessicaC
#1250278

Dear Nuwave Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having. We could certainly understand how frustrating this could be and would like to offer our sincerest apologies.

We value you as a customer and will like to get this issue resolved for you immediately.

If you may please contact Arturo H directly at 224-206-3045 or Arturo.h@nuwavenow.com Monday-Friday 8am to 4:30pm CST.

He will be glad to assist you with getting your issue resolved.

Thank you,

Jessica C Customer Service Representative

Review
#965351 Review #965351 is a subjective opinion of poster.
Service
Nuwave Oven Shipping Service
Reason of review
Problem with delivery

Contact Nuwave Oven Customer Service

Mailing Address:
NuWave, LLC.
1795 Butterfield Road
Libertyville, Illinois 60048-1212
United States
Phone:
(877) 689-2838
All Nuwave Oven Contacts

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