Resolved

Update by user Apr 29, 2015

Spoke with Jessica said they will ship the upgraded dome for warranty price of $20.

Update by user Apr 29, 2015

Tried to contact customer service..

Have up after an hour on hold.What a joke of a company!

Original review posted by user Apr 28, 2015

The hood cracked and then literally started melting... why would a product intended for heating food melt!!!? What a scam.

Review about: Nuwave Dome.

Review #628211 is a subjective opinion of a user.

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JessicaC
#978065
Nuwave Oven Verified Representative

Dear dovile2004 from St.Petersburg Fl.,

Nuwave sincerely apologizes for the issues you are having with your dome.

I do understand how frustrating the call hold times can be.

If you may please call me directly I will get the issue resolved right away.

My direct number is 224-206-3078.Thank you.

Jessica C

Nuwave Customer Service Team Lead

Jessica.c@nuwavenow.com 224-206-3078

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