Nuwave Oven - Review about Nuwave Dome from St. Petersburg, Florida

Update added by user Apr 29, 2015

Spoke with Jessica said they will ship the upgraded dome for warranty price of $20.

Update added by user Apr 29, 2015

Tried to contact customer service..

Have up after an hour on hold.What a joke of a company!

Original review posted by user Apr 28, 2015

The hood cracked and then literally started melting... why would a product intended for heating food melt!!!? What a scam.

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Reason of review:
Damaged or defective
Product or service
Nuwave Dome
Review category
Appliances and Electronics
review #628211 by

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Helpful? 3 Yes 3 2 No 2
Had the same issue 6 Yes 6
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Apr 29, 2015 #978065

Nuwave Oven verified representative

Dear dovile2004 from St. Petersburg Fl.,
Nuwave sincerely apologizes for the issues you are having with your dome.
I do understand how frustrating the call hold times can be. If you may please call me directly I will get the issue resolved right away. My direct number is 224-206-3078. Thank you.
Jessica C
Nuwave Customer Service Team Lead 224-206-3078

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