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Bought an nuwave air fryer and after a few uses it does not work consistenly. The basket seats but the sensor to tell the basket is seated does not work properly. It says "OPEN" even when the basket is properly seated. This prevents it from coming on and operating...
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33 comments
Anonymous
#1765573

They obviously never fixed this problem from almost 2 years ago cause I just bought one Saturday, used it Sunday and the open light came on yesterday, Monday, and will not go off!

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Review
#1160093 Review #1160093 is a subjective opinion of poster.
Product
Nuwave Oven Air Fryer
Reason of review
Bad quality

Nuwave Oven - Lost Floater Valve

2.6
Details
when I was washing the inner lid I turned the lid up side and the FLOATER VALVE feel into my disposal and must have went down the drain . I can not be leave I have to purchase a new cover
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Review
#1686856 Review #1686856 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$43
Preferred solution
Provide Floater Valve For replacement ( shuld it just fall out when cleaning cover)

Nuwave Oven in Talladega, Alabama - Need a replacement dome

Nuwave, closed; I was told to call back, during business hours.
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Review
#1684363 Review #1684363 is a subjective opinion of poster.
Product
Nuwave Oven Oven Food Dome

Nuwave Oven - 6qt air fryer won't turn on

1.0
Details
Air fryed one small batch of fries (which were still soggy) and now it won't even turn on. Verified outlet is fine. Tried another outlet, nothing. Let it sit for a day and still nothing.
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Review
#1667169 Review #1667169 is a subjective opinion of poster.
Product
Nuwave Oven Brio Air Fryer
Cons
  • Poor quality
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • pissed customer complaint

Nuwave Oven in Novinger, Missouri - Nuwave Brio Air Fryer won't turn on.

It won't turn on...yes it's plugged in, yes there is power to the outlet. Only used this once....
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1 comment
JessicaC
#1750188

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturoh@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1648192 Review #1648192 is a subjective opinion of poster.
Product
Nuwave Oven Brio Air Fryer
Reason of review
Damaged or defective
My wife bought one of these and it arrived today. She placed it on our kitchen counter and plugged it in, as normal. I was in the living room and noticed a faint high-pitched squeal. I thought it was coming from the television, but no. When I went into the kitchen, I...
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2 comments
JessicaC
#1750189

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturoh@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

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Review
#1640406 Review #1640406 is a subjective opinion of poster.
Cons
  • Faint high-pitched squeal
Reason of review
faint high-pitched squeal
Preferred solution
how to fix squealing noise

Nuwave Oven - Opened box motor broken in pieces

1.0
Details
open this yesterday received as a Christmas present. from my grandmother who is now deceased when I open the package the motor was broken into pieces trying to get a refund not even a refund or replacement. as I am unable to get a refund because my grandmother purchased it but it was a gift sentimental now that she is deceased I'm trying to get a replacement from the NuWave company.
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1 comment
JessicaC
#1750190

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturoh@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1620937 Review #1620937 is a subjective opinion of poster.
Product
Nuwave Now Party Mixer Blender
Pros
  • Space saving
Reason of review
Bad quality
Loss
$100
Preferred solution
Replacement product
Tags
  • Bad Motor

Nuwave Oven - Opened box motor broken in pieces

I recieved the nuwave party mixer as a gift for christmas opened it for first time today and very diaappointed that my motor is broken in pieces and unable to be used. Would like this item to be replaced as it was a gift from my deceased grandparent.
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1 comment
JessicaC
#1750191

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturoh@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1620922 Review #1620922 is a subjective opinion of poster.
Product
Nuwave Now Party Mixer Blender
Pros
  • Size
Cons
  • Difficulty getting replacement
Reason of review
Bad quality
Loss
$100
Preferred solution
Replacememt product
Tags
  • Bad Motor

Nuwave Oven in Newport News, Virginia - Locks up

Purchased a Nuwave from Khols last November. It has gotten so that once you've been cooking, when you pause the cook cycle and open the cooker, when you close it back and push start it won't restart. You have to unplug it and reset the cook time/temp.
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1 comment
JessicaC
#1750192

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturoh@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1619230 Review #1619230 is a subjective opinion of poster.

Nuwave Oven in Seattle, Washington - Open light stays on it will not work

Nuwave Oven - Open light stays on it will not work
I got Nuwave air fryer two month ago. After few use open light is on and it does not work.
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1 comment
JessicaC
#1750193

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturoh@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1616327 Review #1616327 is a subjective opinion of poster.
Product
Nuwave Oven Air Fryer
Reason of review
Bad quality

Contact Nuwave Oven Customer Service

Mailing Address:
NuWave, LLC.
1795 Butterfield Road
Libertyville, Illinois 60048-1212
United States
Phone:
(877) 689-2838
All Nuwave Oven Contacts

Nuwave Oven Products and Services Reviews

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I have been using my new wave oven and love it. Today I went to use it and it won’t work because the drawer won’t shut completely. It has never been dropped and doesn’t look damaged. I don’t understand why all of a sudden the door won’t shut. I took out the basket and...
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1 comment
JessicaC
#1727429

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturo.h@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1603909 Review #1603909 is a subjective opinion of poster.
Product
Nuwave Oven Brio Air Fryer
Reason of review
It doesn’t work
Loss
$124
Preferred solution
Let the company propose a solution