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Bought an nuwave air fryer and after a few uses it does not work consistenly. The basket seats but the sensor to tell the basket is seated does not work properly. It says "OPEN" even when the basket is properly seated. This prevents it from coming on and operating...
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33 comments
Anonymous
#1765573

They obviously never fixed this problem from almost 2 years ago cause I just bought one Saturday, used it Sunday and the open light came on yesterday, Monday, and will not go off!

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Review
#1160093 Review #1160093 is a subjective opinion of poster.
Product
Nuwave Oven Air Fryer
Reason of review
Bad quality
Nuwave Oven - Doe so good job but doesn’t last very long
Nuwave Oven - Doe so good job but doesn’t last very long
I love my unwavering oven but I had three of them and the dome keeps cracking after a very. Short while. Can the dome be replaced instead of me have to buy a new one. Do you have a stronger replacement part
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1 comment
JessicaC
#1683595

Dear Nuwave Oven Customer, Thank you for your honest feedback. Nuwave sincerely apologizes for the issues you are having with your Nuwave dome.

We could certainly understand how frustrating this could be and would like to offer our apologies. Nuwave continues to strive to update and refine our products to be more modern and efficient. That being said, we do now offer our new Power Dome. Below is information about our power dome.

Power Dome The virtually-indestructible Power Dome is built to withstand extreme temperatures. Made from polyphenylsulfone (PPSU), a material which delivers superior impact resistance while remaining BPA-free, the Power Dome uses similar technology applied in the manufacturing of jumbo jet windshields and NASA spaceships. In fact, the Power Dome is so strong, it's backed by a 3-year warranty. We will be happy to assist you with getting a dome replacement at a more reasonable price.

We value you as a customer and would like to request that you please contact Arturo H via email at Arturo.h@nuwavenow.com. He is available Monday-Friday from 8:00am to 4:30pm CST, to receive our best offer or warranty on the product.

Thank you. Sincerely, Jessica C Nuwave Customer Representative

Review
#1526440 Review #1526440 is a subjective opinion of poster.
Product
Nuwave Oven Oven
Cons
  • I did not like longevity of product
  • I did not like the longevity
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Nuwave Oven - Opened box motor broken in pieces

1.0
Details
open this yesterday received as a Christmas present. from my grandmother who is now deceased when I open the package the motor was broken into pieces trying to get a refund not even a refund or replacement. as I am unable to get a refund because my grandmother purchased it but it was a gift sentimental now that she is deceased I'm trying to get a replacement from the NuWave company.
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1 comment
JessicaC
#1750190

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturoh@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1620937 Review #1620937 is a subjective opinion of poster.
Product
Nuwave Now Party Mixer Blender
Pros
  • Space saving
Reason of review
Bad quality
Loss
$100
Preferred solution
Replacement product
Tags
  • Bad Motor
My wife bought one of these and it arrived today. She placed it on our kitchen counter and plugged it in, as normal. I was in the living room and noticed a faint high-pitched squeal. I thought it was coming from the television, but no. When I went into the kitchen, I...
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2 comments
JessicaC
#1750189

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturoh@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

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Review
#1640406 Review #1640406 is a subjective opinion of poster.
Cons
  • Faint high-pitched squeal
Reason of review
faint high-pitched squeal
Preferred solution
how to fix squealing noise
1.0
Details
I wanted to order the BOGO induction cooktop and the information was that I will have to pay extra 29 dollars and cents for shipping the second item but purchase was to come with a free founde set and steamer. I expected I would pay just over 129 dollars but my final...
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1 comment
Anonymous
#899636

Well that's not good. I really was ready to order the Nu Wave Oven.

But after reading the reviews I have changed my mind. Thank you for sharing and saving me money.

Review
#556802 Review #556802 is a subjective opinion of poster.
Product
Nuwave Oven Cooktop
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
4.0
Details
I, too, have an New Wave Infrared oven that I have really enjoyed using. I like the set it and forget it. Food comes out looking and tasting great. Only thing wrong the dome has cracked. What I have is an Earthware Product model 2036 with a 22059 Digital power head.
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2 comments
OffbeatLobster
#1770662

Hi, I need to know which is the dome for the DIGITAL (IRC3) 22059 oven. Also, I need the accesories for this oven. thanks

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Review
#1583503 Review #1583503 is a subjective opinion of poster.
Product
Nuwave Oven Oven
1.0
Details
I purchased a Nuwave air fryer on 5/9/2019 and used it for chicken on that date. The chicken was not done in twice the recommended time, and cleaning the appliance after use was an absolute chore. I immediately decided to return the appliance, and I attempted to...
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2 comments
Anonymous
#1717515

My nuwave oven when plugged in the fan turns on but I'm unable to turn any thing on with the key pad .

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Review
#1538560 Review #1538560 is a subjective opinion of poster.
Cons
  • Not as advertised
Reason of review
Poor customer service
Loss
$71
Preferred solution
Full refund

Nuwave Oven in Seattle, Washington - Open light stays on it will not work

Nuwave Oven - Open light stays on it will not work
I got Nuwave air fryer two month ago. After few use open light is on and it does not work.
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1 comment
JessicaC
#1750193

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturoh@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1616327 Review #1616327 is a subjective opinion of poster.
Product
Nuwave Oven Air Fryer
Reason of review
Bad quality

Nuwave Oven - Lost Floater Valve

2.6
Details
when I was washing the inner lid I turned the lid up side and the FLOATER VALVE feel into my disposal and must have went down the drain . I can not be leave I have to purchase a new cover
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Review
#1686856 Review #1686856 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$43
Preferred solution
Provide Floater Valve For replacement ( shuld it just fall out when cleaning cover)

Contact Nuwave Oven Customer Service

Mailing Address:
NuWave, LLC.
1795 Butterfield Road
Libertyville, Illinois 60048-1212
United States
Phone:
(877) 689-2838
All Nuwave Oven Contacts

Nuwave Oven Products and Services Reviews

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Details
Nuwave Oven - Air Fryer
When I put in the basket for my food, it leaves me sad by saying open all the time. I have no clue what's wrong with it. - sorry ab the blurry picture, it was taken on a laptop.
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1 comment
JessicaC
#1651287

Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns, please contact Arturo H directly via email him at Arturo.h@nuwavenow.com. Sincerely, Jessica C Customer Service Representative

Review
#1472491 Review #1472491 is a subjective opinion of poster.
Product
Nuwave Oven Air Fryer
Cons
  • How it tends to always say open
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
Tags
  • Nuwave Air Fryer