281 views
1 comment

I purchased for black new wave oven's for Christmas presents for my family . The domes on all four ovens have cracked beyond use.contacted the company to see if they had a warranty they promptly said they would send for new ones out.

That didn't happen I contacted then a month later they told me it would cost $36 apiece which was ridiculous. I contacted them several times with no results. It's two years later still no results . Word-of-mouth means nothing to these people.

For all those who are interested in an excellent oven I suggest Wolfgang pressure oven better product a good price on Amazon. The sad thing is they have a good product but they won't stand behind it .

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
CustomerSupport

Dear Nuwave Oven Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having with your Nuwave dome.

We could certainly understand how frustrating this could be and would like to offer our apologies.

Nuwave continues to strive to update and refine our products to be more modern and efficient.

That being said, we do now offer our new Power Dome.

Below is information about our power dome. Power Dome The virtually-indestructible Power Dome is built to withstand extreme temperatures. Made from polyphenylsulfone (PPSU), a material which delivers superior impact resistance while remaining BPA-free, the Power Dome uses similar technology applied in the manufacturing of jumbo jet windshields and NASA spaceships. In fact, the Power Dome is so strong, it's backed by a 3-year warranty.

We will be happy to assist you with getting a dome replacement at a more reasonable price. We value you as a customer and would like to request that you please contact Arturo H via phone at 224-206-3045, you may also email him at Arturo.h@nuwavenow.com. He is available Monday-Friday from 8:00am to 4:30pm CST, to receive our best offer or warranty on the product.

Thank you. Sincerely, Jessica C Nuwave Customer Representative

Nuwave Oven Reviews

  1. 250 reviews
  2. 150 reviews
  3. 98 reviews
  4. 59 reviews
  5. 55 reviews
Nuwave Oven reviews