1 comment
Not resolved

I ordered Nuwave PIC gold on their website for buy one get one free offer but only get one instead.I called them, and was told that I did NOT select the offer option when I check out.

But their website is very dubious since they added a lot of options which you have to select and plus one free is one of them which I missed. I said that I am willing to pay the additional shipping to have the plus one shipped but was denied with the season I didn't select the offer in the first place. The end result is that I got one Nuwave Gold for the price of two ($140+) which I can get for about $70 at amazon. I am in the process returning the merchandise and will inform the experience later.

I think that their offer is the TRAP. I will not order anything from them again.

Buy from AMAZON or don't buy anything from their website.The product is OK.

Review about: Nuwave Pic Buy One Get One Free Deal.

I didn't like: Offer is deceptive in the check out process.

Review #1061973 is a subjective opinion of a user.

2.7
Staff
Price Affordability
Warranty
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Style and Design
Customer service
Ease of Use
Value for money
Reason of Review / Monetary Loss Order processing issue / $80
Preferred solution Let the company propose a solution

Had an Experience with Nuwave Oven?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
JessicaC
#1341992
Nuwave Oven Verified Representative

Dear Nuwave Customer,

Thank you for your honest feedback.

Nuwave sincerely apologizes for the issues you are having.We could certainly understand how frustrating this could be and would like to offer our sincerest apologies.

We value you as a customer and will like to get this issue resolved for you immediately.

If you may please contact Arturo H directly at 224-206-3045 or Arturo.h@nuwavenow.com Monday-Friday 8am to 4:30pm CST.

He will be glad to assist you with getting your issue resolved.

Thank you,

Jessica C Customer Service Representative

You May Also Like

Nuwave Oven - Induction cooktop disintregrated Nuwave Oven "I used the cooktop a lot but was very disappointed that covering over controls just disappeared. And then it finally stopped responding to the controls. I used the..." Read more NuWave Oven Doesn't Cook Properly Nuwave Oven "I've followed both the cheat sheet and the cook book for various roasts and none of them turn out properly cooked. The outside will be burned and the inside..." Read more Nuwave Oven - Original new wave oven great! New new wave oven terrible. Nuwave Oven "The first new wave oven I had worked great for over four years. Bought the two deal special late 2013. Gave one to my mom for Christmas. Kept the other..." Read more Nuwave Oven - Dome melted Nuwave Oven "Dome melted and contacted company. Was offered replacement at a price and willing to pay but never received reply. Sent my shipping info but contact person said wasn't received. sent..." Read more Terminix - Terrible Customer Service Terminix "Repeatedly missed appointments for evenings or weekends when I would be home. Instead they would just show up during working hours and leave a a note. Final straw was when..." Read more Rude Jewel Osco Employees Jewel Osco "I was publicly humiliated by the cashier and bag lady at my local jewel june 24, 2017. I have attached video I captured with my iphone of the detailed incident...." Read more Bids Dot Com - Bids.com liars and scammers Bids Dot Com "Bids.com is a online auction platform, based here: 659 S Broadway Suite #813 Los Angeles, CA 90014 You can buy coins and bet on items and even cash. I have..." Read more Skechers, Ahh my love of the shoes  Ahh at their *** poor customer service. Skechers "Aprx 2 months ago I was treated horribly @ Sketchers by their employees. I have purchased over 10 pairs this year alone. Mistaken case of me being someone else. I..." Read more