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Shipping charges of approx. $90 for buy one get one free and pots and pans for free ended up paying $90 for shipping and handling.

I was so upset that I looked on line to see if others had the same complaint with the S&H charges and learned of many, many more complaints as far as performance. I decided to accept the S&H loss and ship the whole thing back while it was still new and in the boxes so that I would not have return issues. I called to tell them I thought the infomercial was misrepresented with the offer of FREE this and FREE that and yet I paid $90 for the shipping on FREE items.

Needless to say that was a laughable conversation and the wonderful thing they could do to make me happy was a $15 refund. DO NOT PURCHASE!

Reason of review: Pricing issue.

Nuwave Oven Cons: Bogus deals offered.

Location: Chapin, South Carolina

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CustomerSupport

Dear Anonymous from Los Angeles, California,

Thank you for your honest feedback.

Nuwave sincerely apologizes that the current offer is not suitable to your needs at this time.

We could certainly understand how frustrating this could be and would like to offer our apologies.

On the infomercial when the free gifts are offered it states please just cover S&P. Any additional Item that is added to the order is at customer discretion.

I would like to assure you that the item is worth its cost. The Nuwave PIC is great in saving on your electrical cost as well as having great health benefits. If you are interested in the product you may call me directly at, 224-206-3078 Mon-Fri 8am to 4:30 pm central standard time and I will assist you with placing an order that is more affordable to your needs.

Thank you. Sincerely, Jessica Cunningham Customer Service Team Lead jessica.c@nuwavenow.com Direct Line : 224-206-3078

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