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I did call I forgot who I talked to but I feel I didn’t get any help, she walked me thru on how to set up my machine which I already’ knew because I have purchased 6 machines, I have bought them sinc they first came out, I know how to use them!!!! She wanted me to get a copy to the receipt etc etc etc.

send them to whoever and they will review, I’m not going thru all that stuff, I know the machine, it is a little smaller than before and it does not lock, I repeat, it does not lock!!!! So I have made the decision to look around at other machines that have come on the market.

Reason of review: Not as described/ advertised.

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Dear Nuwave Customer, Thank you for your review. Thank you for sharing your experience with us.

We are always more than willing to lend a listening ear to any experiences, as well as address and assist with any concern a customer has in regards to their product.

If you need any assistance or have any further questions or concerns please contact Arturo H directly at 224-206-3045 or email him at Sincerely, Jessica C Customer Service Representative