the new wave oven dome cracks under warranty u call to get a replacement one they sell you a upgraded one with three year warranty, caws they claim they no longer sell the original dome, after press to talk to the supervisor after two hours on the phone the supervisor admitted they still have replacement domes that are not the upgraded ones.they admitted the dome cracks caws it washed in the dishwasher and the dishwashers heating element stress out the plastic and all so the cracks form on the side the dome where you rest the dome in the medal resting rack.
and yet they padded the shipping cost i weighted the replacement dome in the box they sent it in , and i could shipped it for less using united states postal service . but yet they claimed everything was dishwasher safe expect the power unit that goes on the dome, and they new the dishwasher would weaken the plastic cook dome and lead it to cracking where it would rest in the resting rack, the cracks in my dome happened after using the dishwasher a few times.
i would recommend hand washing the plastic dome.of course that means the plastic dome last longer and they cant rip you off with a replacement up grade bait and switch.
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|Product or Service Quality|
- Reason of review:
- Pricing issue
- Product or service
- Nuwave Oven
- Review category
- Appliances and Electronics
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