I purchased a Nuwave Oven about two years ago. Since I don't use the appliance often I hadn't notice a crack in the dome.
I contacted the company requesting a new dome stating the dome I had was defective. After numerous calls attempting to get the company to replace the dome I was finally told that I would have to purchase a new dome, they don't replace appliance parts free. I used the appliance a few more times and the dome seem to have melted out of shape and won't fit the bottom of the oven. I refuse to purchase another dome since the company claimed the dome would never crack.
So their claim that the dome would never crack is a lie and BBB seems to be oblivious to the hundreds of complaints received on the product.
This reviewer shared experience about "happy that i learned not to purchase items from this company" and wants this business to read this review and look into the issue (if any). This person is overall satisfied with Nuwave Oven. The most disappointing about nuwave oven at Nuwave Oven was having to purchase a new dome within 2 years of purchase Reviewer wants customer support to reach our to him or her for further discussion of this matter.
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